Download PDF

Work experience

Oct 2017Present

Senior Partner and Founder

Dzuwa Enterprises (PTY) LTD

Specialist Marketing, Technology and Consultancy service provider. I work with clients from retail, professional services, management services and exporters to identify market segments online, deliver content and motivate clients to build a relationship with the firm.


Chief Operations Officer (COO)


As the operations manager for a reputable consulting and technology sales company, my challenge is to lead consulting and technical teams to deliver for our clients.

New Skills

Data Science - R Programming

Just finished certifications on R Programming. Enjoyed it. Looking forward to taking on new challenges in predictive modeling and machine learning for new clients. You are going to want to speak to me before you touch your data.



MBA (Part-Time)

Regent Business School

Currently in final year of my MBA.



The Viability of Academic Programmes needs to be assessed beyond pure accounting profit. In order to understand viability, a University needs to understand and optimise student enrolment per programme with existing capacity and other key constraints. I am currently leading a team that is conducting a comprehensive viability study, we believe it will set the benchmark for how sustainable academic programmes should be structured.


Academic staff cost to revenue at many Universities, particularly those that are historically black continues to show a worrying trend. A more troubling trend is that the real picture on academic staff workloads (time spent lecturing, tutorials, labs, research, community development, developing learning content, etc.) is not always fully understood. We are currently working on a project to develop an innovative approach to assist administrators and Council to match teaching capacity with strategic enrolment.


Enrolment Planning is key to aligning planned student enrolment with staffing and educational outcomes. This is not always done in a strategic manner. I worked with the Planner, HEMIS officer and DVC Academic to develop the previous Enrolment Plan for the University.


Worked as the Project Lead for an Automated Performance Management System for the Botswana Investment and Trade Corporation in Gaborone. The project was designed to allow the newly formed organisation provide reports for the parent Ministries.


The City of Tshwane (Pretoria) was looking for a way to define the Terms of Reference for a new system to automate the operations of the numerous clinics and pharmacies it operates. I lead a team to conduct focus groups with the key stakeholders (administrators, Doctors, Nurses, Pharmacists and support staff) to identify the key requirements of each stakeholder for the system. The result was a Requirements Document that was used to issue the tender. We further assisted the City in developing the evaluation criteria for gauging level of supplier compliance to system specifications.


Balanced Scorecard Implementation

Almost every company has a business plan or strategy. What they do not always have is a way to monitor progress on their strategy and communicate in simple terms to their staff. I have worked over ten years in implementing Balanced Scorecards for organizations. With our technology-based system, we have implemented action-oriented performance management systems. I have lead teams from conception through to handover.

Business Planning

I have experience in writing business plans for businesses. I am proficient in both types of business plans; internal management plans and funding proposal type business plans

Requirements Modeling

Requirements are written statements of needs. Requirements management is the procedure used to make sure that a product meets the needs of the user. In information technology, the value of a well specified requirements document cannot be overstated. I have experience in developing specification documents for use by software developers and even procurement officials. In supply chain, the requirements document is translated into a technical specification document.

Project Management

I have managed many projects for our clients. I have implemented projects for clients using the Project Management Book of Knowledge (PMBOK). Our projects range from once off technical point solutions to large scale turnkey solutions for our clients.   I am presently studying for PMP certification.

Business Process Management

Business Processes describe how work is done in organizations. Depending on whether this is required for a business audience or technical audience for automation projects, different notations are used as standard. I have experience with using different process modeling notations including IDEF0, BPMN, CATALYST, UML 1.x and Workflow modeling. Further, using Business Process Management approaches, I have developed standard operating procedures for a University Quality Management system.

Web Design

I have designed websites for clients for various applications. I have experience with propriatary and open source web development tools. As we move to a new age of information management, i believe this skill will be more important. Organizations are turning more and more to the web for   Recently, i begun experimenting with the next generation of small business intranets. I believe this sector of the economy will drive the next big swing in information management.


Prof Moutlana / VUT

Currently working as co-project lead to ensure that the University is sustainable. Key Deliverables include (1). A Viability assessment of Academic Programmes (2). An analysis of Academic Staff Workload (3). A review of the Academic Project Resource Allocation Model

Emelda Phokoletso / CFO, Botswana Investment and Trade Corporation

Currently working as lead consultant to implement an integrated Performance Monitoring and Evaluation System. Using the system, the BITC will be able to manage and optimise business unit through cascaded balanced scorecards. The HR department will be able to automate staff contracting and performance reviews on the same platform.

Prof Jansen / UFS

I worked as a consultant for the University. The aim of the project was to develop an executive performance management system, and to define the optimal academic staff teaching workload.

General Odillo / Defence

I worked as project  lead for a defence project to re-engineer support services (Supply Chain, HR and Communications) to improve the Military Readiness and Force Generation scores.

Sipho Langa / HEMIS

I was project manager for a compliance project for the client. We delivered an enrolment plan for the client. Using advanced statistical methods, we were able to use historic student data to create a cohort model and extrapolate future behaviour.

Dr Elfreda Oosthuizen / City of Tshwane

We delivered a project on behalf of the City of Tshwane. The city needed to procure a major ERP for the health services, but the requirements were with business people and doctors who were not technical people. Our brief was to bridge this. We developed the functional requirements and technical evaluation criteria for their supply chain. The project was a success

Dr J Makua / MUT

Worked with the QMD to develop the self assessment report that the University used to ensure accreditation of its programmes and certifications from the CHE. This covered analysis and reporting on 21 Departments for a 10,000 student University.

Roy Bhagowat / MUT

I worked with the IT department to deliver an Academic Structure Framework for a 10,000 student University, offering over a 30 qualifications with hundreds of course/subject combinations.

An Academic Structure is a document that defines all the business rules for how all the various University policies, procedures and accreditation requirements translate into a functional student management system.

Chanika Peters / KZN Office of the Premier

Worked as a consultant on the development of an automated Balanced Scorecard and Business Process Optimization tool for nine of the Provincial Departments.