Work History

Work History
Mar 2015 - Present

Sales Associate

Texan Buick GMC
  • Build rapport, qualify buyer by examining interests and requirements, matching to various models.
  • Highlight features, gather information, inspect vehicles, compare and contrast competitive models and highlight vehicle capabilities, characteristics and features, explain services and warranties, and participate on demo drives.
  • Develop and maintain relationships with new and existing customers, respond to inquires, suggest trade-ins, greet drop-ins, recommend sales campaigns and promotions.
  • Negotiate price, ask for the sale, complete purchase/lease contracts, close sales by overcoming objections, explaining provisions and finance documentation and deliver vehicle.
  • Complete reports and provide information to management.
Apr 2010 - Mar 2015

Event Sales Professional

DK Enterprises
  • Travel between super sale locations assisting in inventory set-up, booking out the vehicles in inventory, and selling vehicles with a professional approach.
Apr 2012 - Dec 2013

Desk Manager, Used Car Manager, F&I Manager, Sales Professional

Bob Johnson Chevrolet and Bob Johnson GM
  • Create purchase/lease scenarios utilizing factory rebates, trade-in valuation, and sales team coaching to elicit favorable customer participation and maximize gross revenue for dealership.
  • Use customer dialog and vehicle appraisal to maximize trade profit, liquidate used car inventory via retail sales and wholesale auctions, produce and edit weekly marketing campaigns.
  • Evaluate credit report information, communicate with banks to maximize approval call, process lease/purchase approvals, Credit Acceptance Corporation subprime financing, sale of aftercare products, i.e. extended warranty, undercoat, window etch, etc. and completion of necessary stipulations to obtain funding.
  • Greet customers, ascertain needs, demo appropriate vehicle using Feature-Benefit model, negotiate sale, process insurance and DMV paperwork, execute delivery paperwork, and set-up personal vehicle features for customers, and maintain follow-up relationship.
Apr 2011 - Apr 2012

Closer, Super Sale Sales Professional, Dealership Sales

Vision Nissan & Resale Center
  • Defuse potential super sale disruption, determine customer objection(s) in turn remove doubt to sale, manage customer flow and determine sales team availability, identify potential “lost” sales and recover.
  • Suggest and develop processes to streamline the operation of the dealer-managed super sale and manage inventory movement between various super sale locations.
  • Greet customers, ascertain needs, demo appropriate vehicle using Feature-Benefit model, negotiate sale, process insurance and DMV paperwork, execute delivery paperwork, and set-up personal vehicle features for customers, and maintain follow-up relationship.
Sep 2007 - Mar 2010

Sales Professional

Billion Kia
  • Build rapport, qualify buyer by examining interests and requirements, matching to various models.
  • Highlight features, gather information, inspect vehicles, compare and contrast competitive models and highlight vehicle capabilities, characteristics and features, explain services and warranties, and participate on demo drives.
  • Develop and maintain relationships with new and existing customers, respond to inquires, suggest trade-ins, greet drop-ins, recommend sales campaigns and promotions.
  • Negotiate price, ask for the sale, complete purchase/lease contracts, close sales by overcoming objections, explaining provisions and finance documentation and deliver vehicle.

Education

Education
2001

High School

Clearfield High School

Skills

Skills

Process Development:

  • Consistent success record in process development and implementation along with a well-developed model in the areas of off-site sales personnel and team development, directional positioning, procedure enhancement, and leadership.
  • Establish a rapport with dealer principal and/or management to define what is needed and adjust to meet those requirements.

Sales and Training:

  • Specializes in helping those in sales identify barriers and set achievable goals that will allow them to achieve personal success.
  • Dedicated to engaging and connecting those in sales by providing a high level of expertise and an adaptive approach to implementing effective current strategies
  • Demonstrated success in communicating and educating those in sales on the tools necessary to set and achieve their goals.
  • Known for using creativity and innovative ways to aid people in successfully establishing the needs of potential customers.

Coaching and Facilitation:

  • Experienced coach and facilitator personally committed to enabling others to become aware of the power within each of us and to help turn that awareness into actionable skills.
  • Enthusiastic motivational leader with a passion for helping others achieve their full potential.
  • Keen understanding of the needs of the customer and the organization.