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Work experience

Feb 2011Apr 2011

Sales Consultant

Royal Automotive Group
  • Assisted prospective customers with the purchase of Certified Pre-Owned vehicles that fit their needs and budget by actively listening.
  • Responsible for demonstration of vehicles such as test drives etc.
  • Thoroughly explained information of the available finance options and relevant documentation.
  • Maintained daily sales records and sent daily/weekly reports to my General Manager.
Nov 2010Jan 2011

Business Relations Representative

Better Business Bureau
  • Develop, increase, and manage new clientele base.
Oct 2007Oct 2010

TeleSales Specialist

Xentel Inc. (U.S.)
  • Integrated benefit event planning, marketing and production services.
  • Identified and made recommendation for process improvements.
  • During employment, I provided a large percentage of corporate earnings.
Dec 2001Sep 2007

General Laborer

Labor Systems
  • Carried out super gas metal arc welding, M.I.G., and T.I.G. welding.
  • Welded all types of material such as steel, stained steel and aluminum.
  • Welded spindles, bushing, and cams of vehicles also.
  • Apply coats of plaster or stucco and created decorative textures.
  • Mold and installed ornamental plaster.


Dec 2007Aug 2008


Formerly, International Institute of the Americas; Now, Brookline College

Business technology management (BTM) is a term for a group of services intended to help businesses that might not have their own information technology (IT) department. BTM can include technology planning, project management, support, database services, disaster recovery, network management, security, and document services such as e-billing, document formatting, and mass printing and mailing.


Qualifying Highlights
Six Sigma Plus Publishing and Presentation Database Design Microsoft Office Improve the quality of process outputs by identifying and removing any cause of customer dissatisfaction. Computer operating systems: Unix, Linux, MS-DOS, Mac OS X, Windows 2000, ME, 7 RC, Server 2008, Vista, XP, and Mobile. 55 w.p.m., with exemplary accuracy and proficiency.  


Brad Hunt

Rose Krause

Mike Sitzman

Robert Lopez



My objective is to join a strong team that values customer relations, where I may have a positive impact on customer retention and sales.  I have the ability, skill level, desire of making customer service the core; the centralized hub it's meant to be; doing it with expertise and the dedication that brings it all together.


Eric [email protected]

The key strengths that I possess for success include, but are not limited to, the following:

  • attention to detail
  • inside sales proficiency
  • marketing skills & experience
  • scheduling & coordination
  • customer service
  • production management
  • inventory control
  • excellent phone skills
  • time management & organization

You will find me to be a well-spoken, energetic, confident, and a personable professional.  I have the ability, skill level, and desire to make customer service the core; the centralized hub it's meant to be; doing it with expertise and the dedication that brings it all together.  I am looking to join a strong team that values customer relations and to make a positive impact on customer retention and sales.

I hope that you will find that my experience and interests intriguing enough to warrant a face-to-face interview. I can be reached any time via (520) 838.0533. Thank you for your time and consideration. I look forward to speaking with you soon. Sincerely,

Eric Brown


The Age of Chivalry S.I.G., go and chess. Baseball, basketball, billiards, bow hunting, frizbe golf (folf), golf, sailing, and swimming.