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IT professional with a unique blend of communicative dexterity and technical prowess. Master of Science in Computer Information Systems and 10 years of experience in a wide variety of business and technical disciplines. Expert liaison between customers/user community and IT development staff. Strong skills in facilitation, communication, and analysis with constant focus on customer service. Adapts easily to any business specialty, currently seeking a challenging opportunity within a progressive, collaborative environment to exercise a diverse array of organizational and technical skills.

Work experience

Nov 2007Jul 2009

Sr. Business Analyst / Product Manager

Jul 2004Nov 2007

Sr. Systems Analyst

Fidelity National Information Services
Jan 2004Jul 2004

Technology Instructor

Miller-Motte Technical College
Jan 1999Sep 2003

Business Analyst II

Apollo Group, Inc.
Aug 1996May 1999

Guest Service Representative