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DENNIS SPIVACK

Regional Director Leadership Development & Learning

Objective

Communicate, Educate, Motivate, Celebrate

 

“Anyone who knows me knows I love jazz.Great jazz may sound casual, but it's not; jazz is an intimate musical medium that speaks to each of us differently, individually, personally, often powerfully. To play jazz well, a musician not only needs every bit as much skill and discipline as a classical piece would require; he or she also needs to be able to improvise. I like to think of the groups I have led in a similar way. Every member of my team; firmly grounded in the fundamental principles of adult learning behavior and, like jazz musicians, once the basics are in place, we bring out our unique personalities and improvise.”My goal is to continue to grow in the Human Resources field; working with, learning from and leading inspired,skilled professionals.

Summary

I currently work as the Regional Director of Leadership Development & Learning at Kaiser Permanente.  In this role, I am responsible for creating, developing and deploying new development programs for emerging leaders and top level executives.

Prior to joining Kaiser Permanente, I was  McKesson’s Chief Learning Executive; responsible for setting the company’s strategic learning and development direction, aimed at supporting business goals by providing high-quality, cost-effective internal education programs and services.I led the McKesson Center for Learning, a professional shared services organization that provided workplace performance and learning expertise; leveraging knowledge-based skill-building throughout the organization.

I began my career at McKesson as Director Training and Development for the Corporate Group.I established a Training and Development Council, paving the way for developing standard learning and development process and structure through an HR Transformation initiative.

Before my time at McKesson, I worked at Bank of America, first as a Talent Acquisition Business Liaison and then as Vice President of HR Communications.My work experience also includes 12 years with Federated Department Stores in a variety of progressive HR roles including; HR Generalist, Training, Operations, Compensation and Employee/Labor Relations. Prior to my career in Human Resources, I worked as a Retail Merchant at several department stores, as well as working as a specialty buyer and manager for Ralph Lauren.

I have a Bachelor of Science in Journalism from West Virginia University and put my journalism expertise to work as a Writer and News Director for PBS and conducted on-air reporting, writing, production and News Anchor duties for an ABC affiliate station.

Work experience

2010

Regional Director Leadership Development & Learning

Kaiser-Permanente

Direct, plan and execute leadership development strategies, focusing on experience, exposure and education. Provide gap analysis, consultation, assessment, & recommend blended learning solutions to develop sustainable leadership qualities in all Area leaders. Deliver organizational development/effectiveness consultation to leadership teams including: learning planning, strategic planning, team development, change leadership, coaching, offsite planning and facilitation. Lead strategic learning council and deliver training and development classes, workshops, and learning labs. Support and facilitate talent calibration and succession management, ensuring development strategies for high-potential employees.

20032009

Sr. Director Learning & Development

McKesson Corporation

San Francisco, CA2000-2009 Sr. Director Learning & Development, Lead enterprise-wide learning & development team. Supervise 20 L&D professionals in support of 30-thousand employees. Drive outstanding business goals by providing high-quality, cost-effective learning solutions that develop people and processes. Strategize, plan, develop, produce, implement and assess learning outcomes and their impact on individual and business performance. Deploy over 200, 000 hours of training annually; nearly 30, 000 course completions. Convert to internally run training administration saving 2.5-million-dollars over a three year period. Effectively plan and manage 3.9-million-dollar budget.

20002003

Director Corporate Training & Development

McKesson Corporation
Director Corporate Training & Development, Develop, implement and deliver company-wide training/performance improvement interventions. Establish a Training & Development Council to support the business goals of the corporation through collaborative internal employee development initiatives. Implement educational programs targeting: internal consulting, performance management, leadership development, end-user technology. HR Transformation Project aimed at uniting people, process and technologies across corporation. Key team member and subject matter expert responsible for mapping and developing standardized training & development processes and structure; implement vendor consolidation/outsourcing and technology solutions.
19972000

VP HR Communications 

Bank of America

San Francisco, CA

Develop, produce, implement, and assess complex communication projects. 

  • Design communication plans which market the right messages in the right format delivered to the right audience at the right time.  Annual benefits enrollment; Diversity & Inclusion communications; Retirement Plan communications.
  • Partner with HR, Corporate Communications and Corporate Marketing to communicate behavior-based information to appropriate audiences.

 

19891997

Manager, Human Resources Operations

Macy's/Bullock's Department Stores
Manager, Human Resources Operations Formulate HR expense planning Macy's West and Bullock's. Implement Human Resource Information System. Initiate special projects for Employee/Labor Relations Department. Research and introduce behavioral interviewing techniques to Macy's. Incorporation of this process resulted in $250,000 cost reduction from elimination of outdated integrity testing. Implement Human Resource Information System Macy's West/Bullock's. Expedited six-month project from tailoring computer applications to testing system and training HR workers. Develop on-going support as system owner. Analyze and manage a six-million-dollar HR budget. Successfully met all expense goals by reviewing, challenging and evaluating expenses with HR department heads. Mapped plans for future spending, researching innovative, cost-saving alternatives. Facilitate" Managing AIDS In The Workplace" seminar to all management. Introduce reasonable accommodation policies for chronically ill workers.
19861989

Human Resources Manager

Macy's/Bullock's Department Stores
Human Resources Manager/Single-Facility, Provide HR and training support to store for interviewing, placement, counseling and training. Promoted from small volume to large volume store in order to restructure and motivate HR office and store employees. Initiate in-store executive training program to develop sales managers from within existing sales force. Realign HR office to capitalize on individual talents. Improved structure used as a model for Bullocks' HR offices. Defeat union organizing attempts through team effort of communication meetings, climate surveys and swift problem resolution.
19841986

Training Manager

Macy's/Bullock's Department Stores

Training Manager, Conduct all new-hire orientation, professional selling skills workshops, and product knowledge seminars; facilitated executive training process. Promoted from small volume to large volume store to initiate incentive pay training. Featured in Los Angeles Times news story for outstanding" Think Like A Customer" sales training. Introduce incentive pay policies to sales and management team. Training resulted in an immediate 5% sales increase and used as a model for all stores. Identify need for stress management program and tailored a process to effectively reduce management stress for line managers. Facilitate Building Management Effectiveness training; featuring situational leadership and time management skills.

Education

B.Sc

West Virginia University

Journalism, Political Science