Dennis Spivack

Dennis Spivack


Communicate, Educate, Motivate, Celebrate


“Anyone who knows me knows I love jazz.Great jazz may sound casual, but it's not; jazz is an intimate musical medium that speaks to each of us differently, individually, personally, often powerfully. To play jazz well, a musician not only needs every bit as much skill and discipline as a classical piece would require; he or she also needs to be able to improvise. I like to think of the groups I have led in a similar way. Every member of my team; firmly grounded in the fundamental principles of adult learning behavior and, like jazz musicians, once the basics are in place, we bring out our unique personalities and improvise.”My goal is to continue to grow in the Human Resources field; working with, learning from and leading inspired,skilled professionals.


As McKesson’s Chief Learning Executive, I was responsible for setting the company’s strategic learning and development direction, aimed at supporting business goals by providing high-quality, cost-effective internal education programs and services.I led the McKesson Center for Learning, a professional shared services organization that provided workplace performance and learning expertise; leveraging knowledge-based skill-building throughout the organization.

I began my career at McKesson as Director Training and Development for the Corporate Group.I established a Training and Development Council, paving the way for developing standard learning and development process and structure through an HR Transformation initiative.

Prior to joining McKesson, I worked at Bank of America, first as a Talent Acquisition Business Liaison and then as Vice President of HR Communications.My work experience also includes 12 years with Federated Department Stores in a variety of progressive HR roles including; HR Generalist, Training, Operations, Compensation and Employee/Labor Relations.Before my career in Human Resources, I worked as a Retail Merchant at several department stores, as well as working as a specialty buyer and manager for Ralph Lauren.

I have a Bachelor of Science in Journalism from West Virginia University and put my journalism expertise to work as a Writer and News Director for PBS and conducted on-air reporting, writing, production and News Anchor duties for an ABC affiliate station.

Work History

Work History


Professional Experience

Succeeded in being promoted from Public Broadcasting Staff Writer to News Director of evening magazine show.Advanced to ABC affiliate as Reporter, Producer, Weekend Anchorperson.

--WBOY-TV, Clarksburg, W.VA

--WWVU-TV, Morgantown, W.VA

Jun 2000 - Mar 2009

Sr. Director Learning & Development


Sr. Director Learning & Development, 2003-2009

Lead enterprise-wide learning & development team.

  • Supervise 20 L&D professionals in support of 30-thousand employees.
  • Drive outstanding business goals by providing high-quality, cost-effective learning solutions that develop people and processes.
  • Strategize, plan, develop, produce, implement and assess learning outcomes and their impact on individual and business performance.
  • Deploy over 200,000 hours of training annually; nearly 30,000 course completions.
  • Convert to internally run training administration saving 2.5-million-dollars over a three year period.
  • Effectively plan and manage 3.9-million-dollar budget.

Director Corporate Training & Development, 2000-2003

Develop, implement and deliver company-wide training/performance improvement interventions.

  • Establish a Training & Development Council to support the business goals of the corporation through collaborative internal employee development initiatives.
  • Implement educational programs targeting: internal consulting, performance management, leadership development, end-user technology.
  • HR Transformation Project aimed at uniting people, process and technologies across corporation.Key team member and subject matter expert responsible for mapping and developing standardized training & development processes and structure; implement vendor consolidation/outsourcing and technology solutions.
Dec 1996 - Jun 2000

VP Relationship Manager HR Communications

Bank of America

Vice President, Relationship / Project Mgr., HR Communications, 1999-2000

  • Develop, produce, implement, and assess complex communication projects.
  • Design communication plans which market the right messages in the right format delivered to the right audience at the right time.Annual benefits enrollment; Diversity & Inclusion communications; Retirement Plan communications.
  • Partner with HR, Corporate Communications and Corporate Marketing to communicate behavior-based information to appropriate audiences.

Recruiting Consultant / Business Liaison, 1997-1999

  • Responsible for filling executive level job openings and facilitating nationwide recruitment strategies.
  • Source, identify, interview and recommend job candidates to hiring manager
  • Increase internal and external candidate pool through networking, job postings, job fairs and internet.
  • Oversee strategic succession planning for Private Banking; Global Capital Markets job placement.
Jun 1984 - Sep 1996

HR Director

Human Resources Director / Multiple Facilities, 1995-1996

Administer H.R. Generalist functions for Macy's West distribution centers and divisional offices.

  • Won all H.R. legal cases including wage claims, unemployment hearings and union grievances.
  • Mediate and resolve conflicts, guiding supervisors on corrective disciplinary actions.
  • Manage closure of two, 500 employee distribution centers.One year project; administered severance and outplacement counseling in group and one-on-one basis.

Manager, Human Resources Operations, 1989-1995

Formulate HR expense planning for Macy's West and Bullock's.Implement Human Resource

Information System.Initiate special projects for Employee/Labor Relations Department.

  • Research and introduce behavioral interviewing techniques to Macy's.Incorporation of this process resulted in $250,000 cost reduction from elimination of outdated integrity testing.
  • Implement Human Resource Information System for Macy's West/Bullock's.Expedited six-month project from tailoring computer applications to testing system and training HR workers.Develop on-going support as system owner.
  • Analyze and manage a six-million-dollar HR budget.Successfully met all expense goals by reviewing, challenging and evaluating expenses with HR department heads.Mapped plans for future spending, researching innovative, cost-saving alternatives.
  • Facilitate "Managing AIDS In The Workplace" seminar to all management.Introduce reasonable accommodation policies for chronically ill workers.

Human Resources Manager / Single-Facility, 1986-1989

  ProvideHR and training support to store for interviewing, placement, counseling and training.

Promoted from small volume to large volume store in order to restructure and motivate HR office and  store employees.

  • Initiate in-store executive training program to develop sales managers from within existing sales force.
  • Realign HR office to capitalize on individual talents.Improved structure used as a model for Bullocks' HR offices.
  • Defeat union organizing attempts through team effort of communication meetings, climate surveys and swift problem resolution.

Training Manager, 1984-1986

Conduct all new-hire orientation, professional selling skills workshops, and product knowledge seminars; facilitated executive training process.Promoted from small volume to large volume store to initiate incentive pay training.

  • Featured in Los Angeles Times news story for outstanding "Think Like A Customer" sales training.
  • Introduce incentive pay policies to sales and management team.Training resulted in an immediate 5% sales increase and used as a model for all stores.
  • Identify need for stress management program and tailored a process to effectively reduce management stress for line managers.  Facilitate Building Management Effectiveness training; featuring situational leadership and time management skills.