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Work experience

Jun 2010Present

General Manager

Comfort Suites
  • Develop hotel organizational strategies by contributing information, analysis, and recommendations to strategic thinking and direction; establish functional objectives in line with organizational objectives
  • Establish hotel operational strategies by evaluating trends in the industry; determine production, productivity, quality, and customer-service strategies for each department; design working systems, accumulate resources, resolve problems and implement change among departments
  • Develop hotel financial strategies by estimating, forecasting, and anticipating requirements, trends, and variances which have helped to save money on required repairs and purchases; align monetary resources; develop action plans; measure and analyze results; initiate corrective actions; minimize the impact of variances at the hotel
  • Responsible for hotel human resource strategies by determining accountabilities; communicate and enforce values, policies, and procedures for each department which has created order among employees; implement recruitment, selection, orientation, training, coaching, counseling, disciplinary,and communication programs which have created an easy approach to resolving problems which arise; plan, monitor, appraise, and review job contributions of each employee; plan and review compensation strategies for each employee
  • Promote the hotel by developing and implementing advertising and publicity programs by deciding which types of patronage should be solicited; programs implemented include billboards, social media advertising, working with the local chamber of commerce and other organizations in the community and sponsoring special events at the hotel
  • Maintain the hotel's stature by inspecting guests' rooms, public access areas, and outside grounds for cleanliness and order; verify the quality of food and beverage services; oversee special events; perform any maintenance needed
  • Maintain customer confidence by personally responding to and resolving complaints which has improved customer satisfaction
  • Improve quality results by studying, evaluating, and re-designing processes; responsible for implementing changes
May 2008Present

Real Estate Investor

Ammeron Enterprises, Inc
  • Corporate Director and President for Ammeron Enterprises, Inc.
  • Responsible for the scheduling and completion of construction and renovation of purchased properties
  • Assist in the research and compiling of information on upcoming foreclosure sales including property      location and specifications, title history, possible liens, property opening bid amounts and drive by inspections
  • Work with real estate agents in listing, marketing and selling purchased properties
  • Rent and manage properties owned by Ammeron Enterprises, Inc.
Apr 2009Jan 2010


Young's Electrical Service

• Studied plans, drawings, specifications and work orders to determine work requirement and sequence of repairs and/or installations • Retrofitted lights in state prisons to more efficient fixtures, allowing for a thirty percent energy savings• Operated a variety of electrical testing equipment in locating and determining types of electrical malfunctions

Mar 2006Apr 2009

Construction Superintendent

Northern Nevada Classic Homes

• Responsible for the construction, scheduling, and repairs of a small home track including home owner follow up to ensure customer satisfaction• Coordinated information with City Municipalities, engineers and other agencies in the development of a 60 unit apartment building project• Managed, scheduled and oversaw the construction of a 10 unit apartment building from obtaining permit to completion of project• Supervised, scheduled and provided on the job training in the building of a 6400 square foot commercial office building

Jan 2005Feb 2006

Construction Superintendent

Pulte Homes

• Managed a community of 180 townhomes included but not limited to scheduling from drywall stage to closing, scheduling repairs, coordinating walk dates, ensuring customer satisfaction, and over all site supervision• Guided homeowners through the construction process by walking them through the seven core process of PulteHomes• Achieved platinum ratings on Customer Satisfaction, scoring in the 90s • Built a quality product, saving the company over 80% in our construction repair allotted budget• Partnered with sales department to conduct quality insurance inspection before final walk through to insure quality control check• Conducted 30 day, 90day, and 11 month follow up visits to reinforce commitment to customer satisfaction and delivery of an exceptional home

Jun 2000May 2002

Volunteer Representative

The Church of Jesus Christ of Latter-day Saints

• Cold calling & door to door contacting• Supervised team of 4-8 individuals,• Involved Community outreach programs to develop stronger relationship with those in the community• Developed new training and teaching methods to improve contact goals• Organize personal study time with scheduling & training schedules for self and team• Successful utilization of time management and organization in setting appointments with contacts



Apr 2004Present

30 Hour OSHA Certified

US Department of Labor
Feb 2007Present

Nevada State Residential and Small Commercial Contractors License

State of Nevada
Nov 2010Present

Hospitality Operations Success Training (HOST) Certified

Choice Hotels