15+ years as a Trainer, Training Manager, and Curriculum Developer
Trainer ♦ Technical Writer ♦ Customer Advocate ♦ Notary Public ♦ Guest Lecturer
- Beaverton Oregon
An experienced Trainer, Curriculum Developer, and Technical Writer specializing in Customer Service, Time Management, Soft-skills, as well as customer supporting software, procedures, and policies. Able to see problems from each customer's unique perspective and address solutions from their viewpoint.
Eager to partner with high-integrity organizations that seek and value customer advocacy and want to "raise the bar" in customer service excellence.
Industry Certification for Technical Trainers
Communications, American History
Certified in What Matters Most, Seven Habits, Project Management, and Information Overload Disciplines