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Summary

Dr. Sands is a results-oriented manager with experience managing high pressure,  time sensitive projects.  Excellent verbal and written communication skills. Self-directed, able to analyze a situation and then develop and implement cost-effective strategies. Superior leadership, team building, project management, strong computer and technical skills.  Ability to adapt to constantly changing priorities in managing people, broad range of projects and bringing to completion.  Experience in developing sales strategies and contacting customers for new business opportunities.

Work History

2010Current

Senior Consultant

UnitedHealth Group

2015 - Current: Senior Consultant Consumer Experience:
Integrating Global Technology Solutions with Cloud Delivery Construct using Agile Scaled Framework. Manage staff daily activities along with Agile work team.

2011 - 2015: Six Sigma Black Belt Consultant:
Employs Six Sigma methodology and analytics into organizational operations in order to accomplish business objectives. Works with Six Sigma-certified professionals in the planning, designing, and accomplishing of key projects across UnitedHealth Group.

2010 - 2011: Business Process Consultant:
Responsible for end-to-end business process activities - creating, controlling and improving business processes. Leads process design and project implementation teams in process improvement activities.  Manage staff daily activies.

20052010

Manager-Strategic Planning and Implementation

Kaiser Permanente

Responsible for directing projects, recruiting and managing staff devoted to the stabilization, expansion and ongoing operational readiness (Customer Services, Collections, Billing, Coding & Claims Processing) for the deductible products platform. Management oversight of 110 employees with 25 direct reports.

20032005

Founder – Insurance Broker

SANDS Insurance & Financial Services

Launch new insurance brokerage company serving the State of California. Manage daily operations of sales, contracts, client negotiations and customer services. Establish infrastructure, contracts with insurance, investment and brokerage companies.

20012003

Senior Product Manager

PacifiCare Health Systems,

Responsible for directing projects devoted to the development and expansion of the health plan for PacifiCare Health Systems. Project scopes varied from developing marketing material, build-out of the national service center to multi-state product migration utilizing cross-functional teams

19952001

Senior Manager

Vulcan Materials Company, Inc

Responsible for managing projects in California, Arizona, and New Mexico for the largest producer of construction materials in North America with sales exceeding $2.5 billion. Projects range in size from small-scale projects conducted with staff to $100 million multi-state acquisitions utilizing staff and consulting firms.

Teaching Experience

20092015

Professor

Capella University

Taught Healthcare & Business courses online for the School of Undergraduate Studies program:

Bus 3004 Developing a Business Perspective, Bus 3006 Developing a Health Care Management Perspective, Bus 3025 Introduction to Health Care, Wellness, and Disease, Bus 4125 Legal Aspects of Health Care Management, Bus 4128 Cultural Competence in Health Care

20072013

Prefessor

University of Phoenix

Taught Healthcare & Business courses Online & Traditional Ground for the Graduate and Undergraduate programs.

Health & Human Services:
SCI 220 Human Nutrition, HCS 310 Health Care Deliver in the US, HCS 350 Healthcare Communications, HCS 402 Introduction to Health Care in the United States, HCS 413 Healthcare Management Strategies, HCS 442 Operations Management in Healthcare, HCS 446 Facility Planning, HCS 475 Leadership and Performance Development, HCS 504 Introduction to Graduate Study in Health Sciences / Nursing, HCS 530 Health Care Organization Health and Human Services, HCS 571 Financial Resource Management, HCS 587 Creating Change within Organizations Health and Human Services

Management:
MGT 330 Management Theory, Practice and Application, MGT 331 Organizational Behavior, MGT 350 Critical Thinking: Strategies in Decision Making

Education

20092016

Ph.D. - Doctor of Philosophy

Walden University

Doctor of Philosophy Management - Leadership and Org Change: 

DissertationDoes Six Sigma Reduce Defects and Increase Efficiencies?

19992001

M.B.A - Masters of Business Administration

Pepperdine University

Pepperdine University Graziadio School of Business and Management

19961998

B.S.M. - Bachelor in Science Management

Pepperdine University

Pepperdine University Graziadio School of Business and Management:

Certifications

Six Sigma Lean Black Belt 

  • United Health Group
  • Villanova University

Licensing

CA Life & Health Insurance License

CA Property & Casualty License