Derek Phair

Summary

Derek Phair earned his Doctor of Computer Science degree from Colorado Technical University.  He currently works at the LDS Church as a Solutions Architect over Project and Portfolio Management tools for a global user-base.  He has over 15 years experience in IT that spans multiple disciplines ranging from hardware/network configuration and support to software development and program management.  Derek has also worked across a variety of industries including: tax, accounting, and auditing at PricewaterhouseCoopers, semi-conductor manufacturing at LSI Logic, and outsourcing - including international travel. Derek holds an MBA in Operations Management.  He also teaches as an adjunct professor for Webster University in their Masters in Information Technology Management program.

Publications

Phair, D. (2012). Open crowdsourcing: Leveraging community software developers for IT projects. Colorado Technical University. ProQuest Dissertations and Theses, 102.

Elson, L., Phair, D., Qureshi, A., MacPherson, J., Barbera, V. & Armstrong, A.M. (2012). Action Research: Promoting Computer Training in Nicaraguan Schools. In T. Amiel & B. Wilson (Eds.),Proceedings of World Conference on Educational Multimedia, Hypermedia and Telecommunications 2012 (pp. 1498-1505). Chesapeake, VA: AACE.

Work History

Work History
Mar 2008 - Present

Solutions Architect

The Church of Jesus Christ of Latter-day Saints

Solutions Architect:

  • Provide technical team leadership in the areas of application and database design on projects and maintenance items for enterprise systems and applications.

  • Collaborate with Program Managers, Product Managers, QA Engineers, Systems Engineers, Business Analysts, and support staff on projects for both COTS and in-house applications.

  • Management of resources and allocation, ensuring proper coverage across all aspects of development and operational functions on the team.

  • Provide performance reviews of team members.

  • Develop technical skills of each team member through 1-on-1 meetings to assess individual goals and line up opportunities with current and future project, or software development, tasks.

  • Represent the face of the development team working with business and end users on projects and re-

    quirements.

  • Lead system architect for PPM tools.

  • Designed interfaces between PPM tools and PeopleSoft.
  • Development using technologies such as XML, SQL, PL/SQL, SOAP, HTML, JavaScript, and Gel Script (Apache Jelly). 

Program Manager:

  • Work with business partners to develop specific strategic departmental goals and objectives to improve operational efficiencies.
  • Collaborate with product manager and business partners in defining product and project road map and objectives for PPM systems.
  • Organize and develop technical team.

  • Project management of new development of PPM tools, including integration with PeopleSoft for automated purchase order generation, time tracking, and resource synchronization. 

Apr 2012 - Present

Adjunct Professor

Webster University

Adjunct Professor:

• Develop course material and syllabus.

• Teach courses in IT Management at Masters level

• Courses include

• Project Management of Information Technology

• Systems Analysis, Design, and Implementation

• Capstone - Final Project in IT Management

Jan 2012 - Mar 2012

Student Researcher

Colorado Technical University

Researcher:

• Part of an action research team with Colorado Technical University

• Conducted research on computer usage to outlying regions of Nicaragua

• Conducted computer training sessions with local elementary teachers

• Collected and analyzed data and made recommendations with the team for future development

Oct 2006 - Mar 2008

Development Manager

Pacific Crest Technology

Development Manager:

  • Managed and provided technical leadership over 22 developers and 39 ColdFusion, PHP, and Java web applications.

  • Managed on-shore and off-shore team mix.

  • Traveled to India to support team and project to meet project deadline and ensure the quality of project

    deliverables.

  • Built relationships through application support and development projects with VP level resources at the client (Windstream Telecommunications) and within Pacific Crest Technology.

  • Responsible for hiring/firing of developers.

  • Provided performance reviews of team members.

  • Managed support activities and staffing models, ensuring level of support maintained during project development and product life cycles.

Application Architect / Developer:

  • Redesigned existing DRS application and database model to support FTTP enhancements and network hardware information for provisioning of customers, including interfaces with external systems.

  • Developed applications using technologies such as ColdFusion, PHP, XML, SQL, PL/SQL, HTML, and

    JavaScript. 

Oct 2005 - Oct 2006

Developer

Affiliated Computer Services
Developer:
  • Developed customized iStar application modules for various large clients (Disney, Burger King, Genworth Financial, etc.) using technologies such as Flash, ColdFusion, Javascript, XML, CSS, MSSQL, Oracle, and HTML.
  • Worked closely with Business Analyst on requested features and requirements.

  • Provided end-user technical training.

  • Defined and managed sub-project key tasks and implementation strategies.

  • Managed client transitions to new features and tools. 

Jun 2000 - Oct 2005

Programmer / Analyst

LSI Logic

Programmer / Analyst:

  • Managed Learning Management System (LMS) for all resources.

  • Managed training environment used for fab operations and engineering training.

  • Developed customizations to the LMS to meet business objectives using ColdFusion, JavaScript, XML, CSS, SQL, and PL/SQL.

  • Designed and developed interface between LMS and fab system ensuring only certified personnel can operate fab tools. 

System Administrator:

  • Supported fab systems (applications and Unix / Windows Server environments) in a 24x7 environment.

  • Developed system monitoring scripts to assist in providing maximum uptime and MTTR. 

Trainer:

  • Provided training to fab operators and engineers on various software tools. 
Jun 1999 - Jun 2000

Network / System Administrator

PricewaterhouseCoopers, LLC

Network / System Administrator:

  • Provided primary support for Windows desktop/laptop and Windows Servers.

  • Supported LAN/MAN/WAN installations and configurations.

  • Installed, configured, and maintained business software.

  • Responsible for data backup and recovery plan and strategy.

  • Lead migration from Novell to Windows servers at all Northwest offices.

  • Trained end-users on business applications and general desktop/laptop usage. 

Education

Education
Sep 2012

Doctor

Colorado Technical University

GPA: 3.98

Coursework included:

  • Current Topics in the Discipline
  • Research Methods
  • Advanced Topics in Database Systems
  • Requirements Engineering
  • Qualitative Analysis
  • Networking and Security
  • Usability and Interaction
  • Project Management and Process Engineering
  • Software Architecture and Design
  • Advanced Action Research
  • Business Strategies for Social Media
  • Socio-Technical Futuring
  • Reserach and Writing

Dissertation: "Open Crowdsourcing: Leveraging Community Software Developers for IT Projects"

Jul 2006

MBA

American Intercontinental University

GPA: 3.88

Coursework included:

  • Business Research for Decision Making
  • Economics for the Global Manager
  • A Managerial Approach to Marketing
  • Leadership and Ethics for Managers
  • Global Financial Management
  • Operations Management for Competitive Advantage
  • Quality Management and Continuous Improvement
  • Strategic Management
Dec 2004

Bachelor of Science

City University

GPA: 3.52

Coursework included:

  • Web Publishing
  • Local Area Networks
  • Data Communications
  • Intermediate Visual Basic
  • Web Server Administration
  • Java I
  • Website Design
  • Web Programming Languages
  • Database Management
  • System Development Methodologies
  • Systems Analysis / Object Oriented Design
1999

Associate of Applied Science

Heald College
1998

Associate of Applied Science

Heald College