Work experience

Work experience
Nov 2014 - Present


Consultant-Award Winning* UX-UI Web Design/Knowledge & Content Management/Social Media Expert Typically positioned as the Information Architect, I review existing content, as well as analytics and perform user interviews to assemble content and recommend navigational changes as necessary to my clients/site owners. Collaborate with the clients to develop and write content for new web sites. Blocking and Wire framing for concept of proposed changes to current user interface and content organization is always a necessary deliverable so the client can visualize the recommended changes. Once approved, I create or edit the UI template design; applying graphical elements, typography and overall aesthetics to the updated interface. I am typically positioned or requested to serve as the professional lead to source new technology and sub-contractors to develop any applications or integrations necessary for optimal results. Budget is always a factor, and to date I have always come in considerably under budget and much less expensive than most web developers due to my knowledge of Open Source technology available. My approach is always“ Why reinvent the wheel, or worse, pay someone to do it?”. Once ready, we begin the marketing of the new or reimagined web site via all available and applicable social media venues. The marketing plan is crucial to ensure the client's expected“ if you build it, they will come” deliverable is an attainable expectation.
1996 - 2014


Manager, Knowledge and Learning Technologies Primary Point of Contact(P.O. C.) and Project Management for Habitat for Humanity's intranet/extranet platform used to distribute information, learning and communications resources to staff, members of affiliated organizations and volunteers. As part of annual planning processes, worked with Subject Matter Experts to define priorities for feature enhancements and processes for publishing content. Assisted in defining or replacing Subject Matter Experts as required and as part of the planning process. Used reliable processes for assessing needs, designing technology solutions, publishing content and define taxonomy for tagging resources Provided initial training and on-going coaching for publishers in areas of their specific“ topic home page” design and content. Ensured that quality standards for selection of content, writing and editing are consistently achieved. Monitored sites to determine if content needs to be updated or deleted. Administered publishers SharePoint 2010 team site. Conducted usability research with users to assess frequency of use, the degree to which application met expectations and defined priorities for enhancements. Served as an advisor for learning technologies and ensure resources for selected content areas are integrated appropriately with other learning and communications strategies. Coordinated and participated in overall site design, adhering to Habitat's branding standards.
1996 - 2013

Senior Webmaster

Senior Webmaster:* Award Winning Combined Intranet/Extranet Web Site Steering Committee Chairman-Led committee of all major stakeholders to establish priorities and oversee funding for My. Habitat(award winning* combination intranet/extranet serving 30, 000 users in 89 countries). Project Development-Led requirements analysis and design approval. Project Management-Managed development effort for My. Habitat 1.0 and 2.0. System Acceptance-Led extensive Beta tests.
1994 - 1996


CHARLOTTE, NC Utility Locator/Utility Locate Technician/Damage Prevention Specialist Utilized underground line location technology(e.g. ditch witch, metrotech, pipe horn and rigid). Responsibilities were to correctly, safely, and efficiently locate and identify underground electric, power, gas, cable TV and telecommunications(often Fiber Optic, aka“ FOC”) utilities in the Charlotte-Mecklenburg County region. Once located, the utilities were documented via drawings, pictures and measurements of the utilities, all within a 48 hour completion requirement. Obtained recognition as the first locator within Byers Engineering that went“ damage free” for just under 18 months, which included telecommunications, cable tv and phone drops.