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Quotes I Live By

"It's easier to maintain a right attitude than it is to regain it."-John C. Maxwell

"Positive thinking is how you think about a problem.  Enthusiasm is how you feel about a problem.  The two together determine what you do about a problem." -Norman Vincent Peale

"To know and not to do is not to know" -Mark Gorman

Professional Profile

  • Excellent team player who listens, thrives on collaborating with diversely talented team members, and integrates their divergent thoughts, opinions, and perspectives into meaningful action.
  • Energetic, competitive achiever who can inspire and motivate team members, successfully manage multiple priorities, and perform under pressure in a fast-paced, rapidly changing environment.
  • Visionary and global thinker who is experienced in management and adept at training, developing, and coaching team members.


Created an environment at Snapdragon that focuses on individual strengths which allows a strong team to imerage

Presented at State Fair in the Horticultural building 2 years in a row

Successful ran the Wisconsin Chapter with the Deputy Executive Director after the Executive Director retired

Ability to bring LLS - WI Chapter's vision for the New Brookfield Office Space & Location into reality and under budget by $2,700

As owner of Balloon It Fun & Formal 95% of my sales meetings ended with a sale and an average sale was $2,500

Work History

May 2011Present

Part Owner

Snapdragon Flowers of Elm Grove

Accounting Responsibilities

  • Creating a system flow from receiving orders to billing customer
  • Setting up Quickbooks, Sales Tax, Payroll Tax
  • Created and implemented the worksheets for budgeting & forecasting purposes.
  • Establishing a cash flow program in excel
  • All aspects of accounting

Leadership Responsibilities

  • Creating and maintaining  the Vision for Snapdragon Flowers of Elm Grove 
  • Recruit, Develop and Retain Staff
  • HR Scheduling staff and event work
  • Sale meeting and goal setting 

Office Procedures

  • Established all procedures from receiving orders to collecting payment 
Oct 2004Jun 2011

Office Manager/Bookkeeper

Leukemia & Lymphoma Society

Budget Responsibilities

  • Administration Budget
  • Moving our office location with in budget

Leadership Responsibilities

  • Training all new employees about Leukemia & Lymphoma Society (LLS), IT, Office procedures, Society Central Database and HR info
  • Establishing relationships with printing vendors to increase cost savings
  • Created and established team leaders involvement with Budgeting & Forecasting. Resulted in  more accurate results and buy in from the leaders to the importance of budgeting & forecasting.
  • Helped the Campaign Managers create their long term and short term vision for their campaign.
  • Payroll responsibilities - verify timesheets from hourly employees, managing time off from salaried staff and submitting to Home Office

IT/Web Responsibilities

  • Web Manager
  • Onsite IT manager for all of WI Chapter Offices

Office Procedures

  • Created, educated and implemented the worksheets for budgeting & forecasting purposes.
  • Streamlined Accounts Payable, Cash Reconciliation, Journal Entries procedures to reduce the processing window and errors

Catering Director

American Family Insurance & GE Medical

Budget Responsibilities

  • Managed $195,000 directly in Catering Sales and $1.4 million in total sales
  • Created the Catering Department Budget

Leadership Responsibilities

  • Organized & Executed a GE Board of Directors Annual Meeting
  • Supervisor of 4 direct and 20 non-direct employees
  • HR - Created employee packets, benefit information, training for new employees and Union information

Office Procedures

  • Created, educated and implemented procedures to place orders, schedule delivery orderd and receiving payment 
  • Streamlined Accounts Receivable procedures to reduce the bad debt
  • Process Payroll for approximately 30 employees

Business Owner

Balloon-It Fun & Formal

Budget Responsibilities

  • Established the bookkeeping and maintained records on QuickBooks & QuickBooks Pro
  • Created the Budget for each decorating job and the company

Leadership Responsibilities

  • Presentations to the customers both one on one and at trade shows
  • Hired and Supervised staff at trade shows, and events

Marketing Responsibilities

  • Developed the marketing plan, then implemented the plan
  • Created and presented proposals for each decorating job
  • Customer Service
  • Creating and designing all brochures, signage and portfolio for advertising
  • Trade shows - design of the booth, fliers, setting up appointments, and customer service

Office Procedures

  • Created, educated and implemented procedures to place orders, schedule delivery and receiving payment 


Proficient performer with expertise in MS Windows 95, 98, NT, 2000 Pro, XP, MS Office 97, 2000, XP (Word, Excel, PowerPoint, Access, Outlook), MS Internet Explorer, Adobe Acrobat, Citrix, Quicken and QuickBooks.


Madison Area Technical College

Associate Degree in Accounting