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Dreama Varnadore-Johnson

Graduate of Virginia Tech

Summary

I am seeking to build more industry experience while I take time off before going to graduate school.

Education

Virginia Polytechnic Institute and State University

20122016

Bachelors of Science in Business Administration

I'm a graduate of Virginia Tech with a Bachelor of Science degree in Hospitality and Tourism Management from the Pamplin College of Business. My matriculation date was May 13, 2016.

 Work History

Courtyard by Marriott

Front Desk Clerk

Front Desk Clerk at September 2015-(11 months) The front desk clerk is responsible for assisting guests with check-in and check-out, answers and processes all phone calls received, plus handles all special requests for services or information, in accordance with standard policies and procedures.

Virginia Tech

Feb 2014May 2016

Banquet Server

Banquet Server at The Inn at (2 years 4 months) This job entails waitstaff for banquet events, serving guests, preparing silverware for future events, setting silverware for food service, and cleaning up food items and dishes after events are finished. I have developed outstanding customer service skills, learned how to appropriately and effectively respond to guest needs, and been adequately prepared for the unpredictability of events in the hospitality industry. Here, I worked towards my 300 hours of industry experience that is required of HTM majors.

Courtyard by Marriott

May 2015Aug 2015

Front Desk Clerk

Front Desk Clerk at (4 months) The front desk clerk is responsible for assisting guests with check-in and check-out, answers and processes all phone calls received, plus handles all special requests for services or information, in accordance with standard policies and procedures. This is a seasonal, full-time position and also qualified for the 400 hours managerial experience that is required of HTM students at Virginia Tech working towards their bachelors degree. Page1

BookHolders

Oct 2012Feb 2014

Clerk

Clerk at (1 year 5 months) This was my first real job experience. I was responsible for assisting customers with purchasing and selling textbooks for their classes, entering books into the store system, sending off shipping orders for books, checking in orders of textbooks, and shelving books. This was instrumental to the initial development of my customer service skills and my time management with a part-time job and school.

Involvement

April 2015 - May 2016:  Student African American Sisterhood Summit Chairperson

April 2013 – present: Rho Lambda National Leadership Recognition Society                               

August 2014 – May 2015: National Pan-Hellenic Council, Parliamentarian                                             

August 2014: Hokie Camp, Counselor                                                                                            

April 2014: Gateway, Host                                                                                                               

May 2013 – present: Zeta Phi Beta Sorority, Inc., President                                                                 

September 2012 – May 2014: Leadership Tech                                                                                                          

  

Volunteer Experience

March Of Dimes

The Big Event at Virginia Tech

Upward Bound

The YMCA at Virginia Tech

Habitat for Humanity