Download PDF

Work experience

Aug 2014Present

Night Guest Agent / Assistant Hotel Manager

GCCL (Malta) RMD Fleet Management Ltd., Continentale De Croisieres - GCCL Group
  • To answer general enquiries from Travellers
  • Handling and resolving Travellers' concerns
  • Responsible for entire front desk area and gift shop
  • Responsible for cost, revenue, and inventory administration
  • Handling general administrative tasks for all departments
  • Assist with check in/ check out
  • Preparing the cruise reports
  • To assist the Hotel Manager with account settlements
  • Checking delivery invoices and classifying the invoices
  • Shop sales
May 2014Aug 2014

Front Desk Agent

Eurostars Budapest Center****
  • Check in, check out and inform the guests
  • Immobilizing and monitoring the hotel reservations
  • Invoicing
  • Monitoring the guest’s consumptions and charging them onto their room/account
  • Supervise the trainees' work
  • Close co-operation with other departments (HK, F&B)
  • Selling touristic packages for the guests
Jul 2012May 2014

Front Desk Agent

Hotel Szárcsa*** Székesfehérvár
  • Check in and check out the guests
  • Tracking the hotel reservations
  • Invoicing
  • Monitoring the guest’s consumptions and charging them onto their room/account
  • Preparation of statistics about the number of stayed nights and the tourism tax incomes

Education

20082012

Economist in Tourism and Catering field

University of Pannonia
20072008

Tourist Guide

Péter Rózsa Grammar School
20032007

High School Graduation

BugátPál Medical and Environmental High School

Skills

Language Skills
  • Hungarian – native speaker
  • English – fluent
  • German – basic
  • French - beginner
  Personal Skills
  • I have good communication skills which I acquired in my previous jobs and I have a good sense of humor.
  • I am a very good team player, but I also enjoy tackling and solving problems on my own with as much creativity as possible.
  • I am adaptable which was necessary for my previous job.
  • I am also very punctual, polite and energetic.
Computer Skills
  • Advanced knowledge of Microsoft Office™ (Word™, Excel™, PowerPoint™, VisioTM, OutlookTM)
  • Advanced knowledge of Hostware®
  • Advanced knowledge of TesiproAS
  • Advanced knowledge of GMS
  • Advanced knowledge of MMS
  • Advanced knowledge of Horus
  • Internet
  • Typewriting
Other skills
  • Type “B” driver’s license