Work History

Work experience
Jul 2013 - Present

CME Program Strategist

American Academy of Family Physicians

I lead teams of 15+ internal stakeholders who produce complex, multi-site/multi-phase/multi-year continuing medical education (CME) programs. I create and implement procedures that increase efficiency, decrease re-work, and improve customer satisfaction. I build itemized project budgets, reconcile monthly general ledgers, prepare quarterly projected actual vs. budget with less than 5% variance for 10 job codes/projects currently totaling over $5.2 million in revenue and $2M in net income, and provide a three and five year long term budget estimates.

Jan 2012 - Nov 2012

Manager, Multi-Format Activities

American Academy of Family Physicians

After just four years with the AAFP, I was promoted to a working manager and I shared the responsibility for multi-format (live, online, enduring, etc.) CME projects.  During this time I had one direct-report. Due to the position being eliminated, my title was changed to CME Project Strategist.

Feb 2007 - Dec 2011

CME, Special Projects

American Academy of Family Physicians

Mainly, I looked at existing processes, documented current practices, and made recommendations to reduce the amount of time for product concept to implementation.  Based on those recommendations, I created streamlined processes and documentation for individual products and departments. I developed a "CME Dashboard" to report out monthly statistics and  I designed itemized budget templates that relate specifically to CME national live courses and grant funded projects.

Mar 2005 - Feb 2007

Audit and Compliance, Administrative Assistant III

Children's Mercy Hospital
I supported the Division Director and staff of the Audit and Compliance departments. I worked with Microsoft Access to do detailed monthly reporting on registered sex offender and criminal lists. And worked with Audit department staff on the yearly Audit Report presented to the Board of Directors.


Jan 2009 - Jan 2012

Bachelor of Science

Baker University

During my attendance at Baker, I learned that good communication skills, was able to easily defined roles, and learned that a shared goal are the keys to success.

1998 - 1999

Associates of Arts

Longview Community College



Process Improvement

I am always looking for ways to streamline processes. One example is making Excel link to other work books and sheets to automatically update each different place information is needed.

Project Management

I have lead 15+ team members on over 23 different projects


I have created itemized budget for projects ranging from $75k to $550k

Public Speaking

I have presented to Executive teams and national professional meetings.


I was a working manager for one year until my direct reports position was eliminated


Our member organization supports family doctor's patients and their communities.

Microsoft Office

I am a Rockstar (level 15 Wizard) user of Excel, an expert at Word and PowerPoint, and proficient in Project and Access.


The American Academy of Family Physicians is a member organization for family doctors. We currently have approximately 115k members.