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Technical Writing
Adobe Captivate
Adobe Photoshop
Apple Final Cut Pro
Apple Final Cut Pro, DVD Studio Pro, LiveType
Microsoft Office
Word, Power Point, Excel Publisher, Live Meeting, Visio

Work experience

Multimedia & Curriculum Developer, Training Coordinator, Project Specialist

AMX Corporation

Multimedia DeveloperSeptember 2004 to July 2006

  • Responsible for all aspects of assembling a complete production, including: storyboarding, shooting (Cannon XL1), non-linear video editing (Final Cut Pro), sound, titling and final video output
  • Produced all company’s sales, marketing, training and corporate videos
  • Maintained all video equipment
  • Managed multiple internal/external projects
  • Photographed products, interiors, external scenes, environmental scenes and people for videos, web and corporate literature

Curriculum DeveloperSeptember 2000 to September 2004

  • Managed continual updates to all courses including classroom, live online, and on demand online learning
  • Designed and developed instructional materials including instructor guides, student manuals, PowerPoint presentations, and supplemental materials
  • Designed and developed courses for online delivery, including software demos and interactive tutorials
  • Wrote scripts for training videos
  • Created both technical and HR courses
  • Served as team member that moved AMX from classroom only curriculum to computer-based training
  • Organized Train the Trainer conferences with participants from many different parts of the world
  • Communicated with U.S. offices and International partners regarding curriculum consistency

Training Coordinator/ Project SpecialistOctober 1998 to September 2000

  • Managed various training vendors
  • Executed the first training management system
  • Served as department point of contact for JD Edwards enterprise management system
  • Maintained department training records
  • Sustained supplies inventory
  • Controlled classroom scheduling for corporate office
  • Coordinated offsite classes and meetings
Nov 2010Present

Instructional Designer

  • Apply the ADDIE model to curriculum development (ex. facilitator guides, job aids, assessments, and presentations/Prezi, CBT and blended learning)
  • Develop implementation plans, design specifications, storyboards, and detailed outlines for communicating project design and progress
  • Manage and analyze training data to make recommendations for improvement to curriculum and implementation
  • Create technical documentation, policies and procedure
  • Collaborate with other instructional designers, trainers, management and SMEs to identify training needs, strategies, and new technological developments
  • Deliver both Train-the-Trainer sessions and one-on-one sessions with trainers
  • Manage multiple projects from training-needs analysis to post-training analysis
  • Design and develop instructionally sound instructor-led, CBT, and blended curriculum, including but not limited to billing, call center soft skills, company initiatives, and systems training
  • Design and develop performance support solutions, including online help and job aids
  • Administrator of company LMS (Moodle)
Sep 2008Nov 2010

Sales Support Supervisor

Texas Drive
  • Supervise, train team for high-volume, precise sales support.
  • Increased team efficiency by 35% with new models/technology.
  • Support increased monthly sales without staff increases.
Nov 2006Jun 2008

Curriculum & E-Learning Developer

  • Created systems training documentation for deployment of SAP to the sales organization
  • Created job aids and reference cards to use during ILT sessions
  • Worked with business updating, revamping and redesigning existing training documentation and courses
  • Advised management on tools for developing and delivering self-paced courses
  • Worked with the System Administrator to ensure courseware is conformant (SCORM, AICC, etc) and compatible with our learning management system
  • Designed and developed step-by-step online training courses for the launch of new software programs at Insight using Adobe Captivate
  • Created live online courses for the launch of new software releases and facilitated the training via Microsoft Live Meeting
  • Created a virtual tour of an Insight facility by filming with a Cannon XL1 and then using Adobe Premiere to create and edit the video


Sep 1992Dec 1996


Sam Houston State University