Douglas Ettenborough

Work History

Work History

Manager, Worldwide Marketing

North Canton, Ohio Global leader in financial and retail payment systems and technologies. Manager, Worldwide Marketing Card and Campus Systems Led division from $1 million to $21 million in revenue. Responsible for card and campus system division; sales, development, engineering, marketing. Integrated corporate acquisition of Griffin Technologies, leader in card and campus systems. Achieved #1 company status in market and revenues in the US card & campus systems industry. Defined and guided OS and User interface development for launch of CS Gold platform. Along with Director of Marketing, Defined, Re-Branded, Re-Launched Card Systems Division. Created training programs leading; sales, marketing, PR teams on product and branding. Created Sales Plans, Business Plans, Business Requirements, Marketing Plans, Strategic Plans. Lectured-Taught-Consulted Smart Card Technology at; Northwestern University, Cornell University, BYU, University of Chicago, University of Wisconsin, University of Minnesota, Loyola University, DePaul University, University of Missouri, University of Missouri, Washington University St. Louis, LSU, University of North Carolina, University of Maryland, University of Nottingham UK

Manager, Corporate

Budapest, Hungary Global provider of electronic payment transaction processing for EU and EMEA. Manager, Corporate Global Product Marketing Established international executive relationships with VISA International, MasterCard, and Europay International, for EU countries and Eastern Europe. Responsible for EMV Smart Chip Card business requirements, specifications, compliance, development, product marketing, project management and launch schedules. Created product development business justifications, requirements and specifications for all payment processing systems, and bank card processing. Compliance officer for Association and payment network mandates, business requirements, specifications. Lectured-Taught-Consulted Smartcard Technology to European Banks; Royal Bank of Scotland, Barclays PLC, BNP Paribas, UBS AG, ING Groep N. V., Societe Generale, UniCredito Italiano Group, Fortis, Credit Suisse Group, BBVA, Danske Bank, Dresdner Bank AG, HSBC Holdings plc, ING Belgium, KBC Bank Brussels, Rabobank. be Brussels, VDK Spaarbank NV

Manager, Business Systems

Atlanta, Columbus Georgia Global leader in financial transaction processing. Manager, Business Systems Corporate Product Development, Marketing, Sales Total System Services' goal was to develop, market, sell and enable new payment technologies in a highly secured chip card environment. The results were: Successful team launch of Royal Bank of Scotland smart card portfolio. Won Royal Bank of Canada smart card payment issuance and processing award. Obtained TSYS card issuance-processing support for MasterCard RF wireless chip card. Consulted to Bank of America on payment, loyalty and access card solutions. Created top“ financial institution” strategic sales plans with partners IBM & Gemplus. Conducted executive briefings on product strategies, milestones and achievements.

Director, Sales

Atlanta, Georgia Privately held financial technology firm. Director, Sales Successfully created alliances with payment card processors; Loyalty, Affinity, Co-Branded, Smartcard, Debit/Credit, Couponing and Multi-application. Executed targeted“ retail” CRM sales campaigns with VISA & MasterCard for top tier retailers.

Regional Sales Manager

Atlanta, GA, Reston, VA Worldwide leader in Internet Protocol-based(IP) networking Regional Sales Manager, Mid-Atlantic East Managed a solution driven sales campaign for enterprise and SME accounts for Mid-Atlantic region; Led 9 to 21 member Mid-Atlantic inside account manager team with 250 accounts per account manager, $2. 5 million annual quota per account manager, for total of 5, 250 Mid-Atlantic accounts with overall combined region quota from $19. 7 million to $52 million. 130% to plan FY08 team quota attainment. 142% to plan FY07 team quota attainment. 127% to plan 2005, 2006 team quota attainment. Coached team individual pipelines to three time's quarterly quota of$ 4, 950M to $14,850M. Coached three account managers to top 2% attainment rankings in the Cisco program. Managed team to 4 hours account calls per day resulting in $150K in new business per week. Consistently ranked in top 10% U.S. Cisco program in team yearly attainment.

Sr. Account Manager

INC, Atlanta, Georgia IT consulting, staffing, recruiting, contract and professional services firm. Sr. Account Manager Business Development Used a C-Level consulting model building on discovery of IT initiatives, resulting in business requirements, specifications, and statements of work. Won 12 month“ RDP” resource development engineering project with Fortune100 Qualcomm Inc., and Firethorn Mobile for mobile payment solutions application development. It consisted of a two week discovery at $14000, and as many as 9 billable senior engineers at blended gross billable revenue[initial program] of $997,920 over 12 months at 27% margin.

Sr. Business Development Manager

TECH, ACT1 Technology Group
CGI, Norcross, Georgia IT Staffing, Recruiting, Contract, Contract to Hire and Permanent Hire firm Sr. Business Development Manager Successfully established relationships with C-level executives resulting in key MSAs and enterprise accounts including; XEROX, ACS, Lexis Nexis, Fiserv, and NCR. Managed 2 BDMs, 1 technical delivery manager, 2 recruiters. Maintained pipelines of qualified opportunities to meet billable QTR/YR quotas 162K/650K. Managed GSA 132-51 IT compliance, specifications, pricing, RFP responses for the company. Managed vendor programs & relationships; Allegis Group, SourceRight, Adecco, Volt

Branch Manager

TECH, ACT1 Technology Group
AT Atlanta, GA IT Statement of Work, Professional Services, Consulting Georgia Region Branch Manager Responsible for IT“ Emerging” Branch Operations, Revenue Growth, and Sales & Sales Management. Lead and manage team of 6 business development managers and 5 recruiters Individual contributor with 250K quota/Quarter, staffing business development, SOW. Maintained BDM active pipelines of $250K per quarter and Top 20-50 active accounts. Successfully won 12 new clients and MSAs; FISERV, Solvay, John Deere, and Infrascience. Recruit, interview, and hire all staff. Train, educate team in business development and recruiting, teaching Industry best practices. Conduct daily meetings with focus on day/day, week/week, and month/month metrics, goals. Manage daily call times, appointments, orders, placements, HR and contact data bases. Responsible for P&L, GM, Profit before Taxes, Business Plans, Operating Plans, Reporting

Sr Consultant

WAVE3C, Technology
Knoxville TN Technology Business Development Sr Consultant US DOL Technology Grant Jobs placement for recently trained, certified, and graduated PSIT students under the“ US Department of Labor Technical Skills Training and Innovation Accelerator” Grant and“ Putting Georgians To Work” Developed business plans for both student grant“ no fee” and candidate“ for profit” placements. Created revenue plans from P&L to run parallel with grant to reach sustainability 2015. Developed PBT Profit Before Taxes model to metric sustainability execution. Guided, IT business development managers and IT recruiters on daily/weekly plan success. Created accountability metrics for business development managers and recruiters. Direct recruiters on client IT initiatives, candidate requirements, skill sets and pay /bill rates. Developed target markets, industries, and accounts for IT graduate staffing relationships. Manage candidate resources within full software development, engineering and project life cycle. Contract and place 1099 candidates on client IT projects invoicing on per billable hour.




California State University Long Beach