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Doug Pinnegar

Technical Consultant at Complete IT

  • Moreton In Marsh, GL56 0GR
  • 07921 229 852

Driven and detail orientated IT professional with extensive background in IT Management, Digital Forensics, High Tech Crime Investigation and Litigation Support. Able to draw on years of technical management and a proven track record of successful innovation projects.

Passionate promoter of new technologies to empower users and add value to the business processes; the end result being technology seen as an enabler, not 'just a cost'!

Work History

Apr 2016Jun 2016

Technical Consultant

Complete I.T. Ltd

Virtual IT Manager for a number of SME clients across the region. Working with the clients to agree and deliver on IT roadmaps and enhancing the business through the use of IT and IT services; whilst proactively maintaining and working with their infrastructure. 

Working with clients in secure sectors to drive security and associated certifications such as Cyber Essentials.

May 2015Apr 2016

IT Manager

CCL Solutions Group Ltd

Internal IT management serving the CCL Group of companies including regional offices. Promoting IT as a 'business enabler' through alignment to business strategy.

A key deliverable of this role was innovation and modernisation across the IT estates to ensure the business could retain their position as market leaders and meet security standards. A large element of this role was succesful project management with the key technology projects being:

- 2 data centre builds, inc regional site secure links- Large storage infrastructure refresh with high availability and replication (Microsoft Server 2012 Data Center with Hyper V)

- Complete new telephony system (Avaya)

- Virtualisation project which condensed 3 racks of kit into 4 clustered, highly available virtualisation hosts

June 2012May 2015

Technical Solutions Consultant

CCL Solutions Group Ltd

- Technical infrastructure design/maintenance for internal projects as well as consultancy engagements with Law Enforcement and Government agencies.

- eDisclosure and Forensic solutions management with an emphasis on transformational technologies to enhance the service offered and the product delivered to the criminal justice system through the forensic investigation process.

- Assisted with the creation and management of the eDisclosure/Litigation Support business within CCL Group.

- Written and conducted advanced training courses in the subject area of mobile device forensics to audiences that include university departments and forensic practitioners (F3 Training Day, iOS Forensics).

Dec 2008June 2012

Team Leader/Senior Mobile Device Analyst

CCL Forensics

Team Leader/Senior Mobile Device Analyst: July 2010 - June 2012

Senior Mobile Device Analyst: Sept 2009 - July 2010

Mobile Device Analyst: Dec 2008 - Sept 2009

Initially my role was purely that of a digital forensics analyst conducting investigations into mobile phones, tablets, GPS devices and associated storage media. The role included on site work where investigations were incredibly time sensitive and the work sometimes had to be conducted in a covert manner. The onsite work included a large amount of forensic data collection from a multitude of sources ranging from a home PC to servers in data centers.

I then progressed on to lead the team of 20 mobile device analysts ensuring all work was completed on time, on budget and most importantly done in a forensically sound way.
Shared responsibility for recruiting new staff and devised and delivered a complete mobile device forensics training course to new recruits.




Exposure to:

Server OS's such as: 2008, 2012, 2012R2

Desktop OS's such as: XP, 7, 8, 8.1, 10 OS X

Hardware (inc servers) from: HP, Dell, IBM, Fujitsu and Toshiba

Network Hardware and WiFi from: HP, Netgear, Ruckus, Meraki, Cisco

Firewalls from: Cisco, Watchguard and SonicWall

Mobile Device Management from: MobileIron and Meraki

Mobile Devices from: Apple, BlackBerry and Android manufacturers 

Telephony Systems from: Avaya and Polycom


Managed a laboratory of 20 analysts

Managed an IT team of 3 administrators

Experience of recruiting and exiting staff

Written and delivered technical training courses

certificated training

Nuix eDiscovery Specialist - 2013

Nuix Fundamentals - 2013

Symantec Sales Expert Plus Clearwell eDiscovery Platform - 2013

Symantec Sales Expert Clearwell eDiscovery Platform - 2013

EnCase Computer Forensics 1 - 2013

AccessData Certified Examiner - 2012

Cellebrite Ultimate Certification - 2012

Phone Forensics Deconstructed - 2010

.XRY Certification - 2009

XACT Certification - 2009

Oxygen Forensic Suite 2 - 2009

Aceso Standard Certification - 2008