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Innovative and highly competent honors graduate with practice in management and leadership offers business support through international education and experience. Strong administrative and communication skills, as well as superior work ethics will contribute to improved business operations. 


Personal Skills
    · Fluent in English and German · Knowledge of Spanish, Portuguese, and Russian · Proficient in Microsoft Word, Excel, Power Point, Outlook and Internet Research · Knowledge of industry software SAP and JDA (TMS Production) · Adept at critical thinking, decision-making and problem solving · Accuracy and attention to details · Effective in time management, organization and prioritization · Self motivated, possessing initiative and a high level of energy

Work experience

Jul 2012Present

Logistics Coordinator for Johnson & Johnson Account

Privately held Third Party Logistics Provider

·Providing track and trace information for all product movements regardless of mode or origin and

resolving issues expeditiously, especially for time and temperature sensitive shipments.

·Monitoring email bucket for communication from carriers and customers, corresponding to inquiries

through prompt professional written and verbal communication.

·Auditing of, and reporting on daily, weekly, and monthly carrier performance metrics.

·Reducing occurrence of transportation incidents by successfully managing TIR process for customer

outbound freight including follow up with carriers on root cause and implementation of corrective action


·Liaising with customer distribution centers and carriers for return authorization requests.

·Optimizing means of delivery by handling routing requests from operating companies and providing cost

effective solutions for transportation according to carrier contracts and guidelines.

Oct 2007Jul 2008

Retail Sales Assistant

Zara GmbH Deutschland

Zara GmbH Deutschland, Leipzig, Germany

Retail Sales Assistant, October 2007 – July 2008

·Managed the stockroom by

  oBalancing inventory stock in the sales department and assuring that supply matched customer demands

  oHandling accounting for inventory

·Built successful customer relationships through

  oProviding fashion consultations to customers

  oAssisting customers with concerns relative to product, promotion, and pricing information by utilizing the         inventory computer system

Aug 2003Aug 2006

Legal Assistant/Office Manager

Attorney at Law Jenan Hassoun

·Improved gross profits by

  oReconfiguring existing billing system with the implementation of new software

  oSetting up new billing cycles and frequent follow ups

· Increased productivity by

  oImplementing comprehensive office software

  oTaking office from paper to computerized system

·Minimized customer complaints by reducing response time due to

  oUp-to-date computerized files

  oSystematized archival records

·Gained leadership and supervisor skills by

  oRecruiting, hiring and training of replacement manager

  oSupervising one apprentice and three interns 


Jan 2010Present

Bachelor or Science

New Jersey City University

·  GPA 3.93 / 4.00                                              

·Dual specialization in International Business and Management

·  Minor in Travel and Tourism Management

Honors / Memberships

·New Jersey Collegiate Business Administration Association (NJCBAA) Honor Society

    (top 1% of NJ Business Graduates for 2012), 2012

·Dean’s List each semester, Spring 2010 through Spring 2012

·Organization for Women in International Trade (WIIT), 2012

·Toastmasters International, 2012

·Delta Mu Delta – International Business Honors Society, 2011

·The National Society of Leadership and Success, 2011