- Lincroft US-NJ
- [email protected]
Innovative and highly competent honors graduate with practice in management and leadership offers business support through international education and experience. Strong administrative and communication skills, as well as superior work ethics will contribute to improved business operations.
·Providing track and trace information for all product movements regardless of mode or origin and
resolving issues expeditiously, especially for time and temperature sensitive shipments.
·Monitoring email bucket for communication from carriers and customers, corresponding to inquiries
through prompt professional written and verbal communication.
·Auditing of, and reporting on daily, weekly, and monthly carrier performance metrics.
·Reducing occurrence of transportation incidents by successfully managing TIR process for customer
outbound freight including follow up with carriers on root cause and implementation of corrective action
·Liaising with customer distribution centers and carriers for return authorization requests.
·Optimizing means of delivery by handling routing requests from operating companies and providing cost
effective solutions for transportation according to carrier contracts and guidelines.
Zara GmbH Deutschland, Leipzig, Germany
Retail Sales Assistant, October 2007 – July 2008
·Managed the stockroom by
oBalancing inventory stock in the sales department and assuring that supply matched customer demands
oHandling accounting for inventory
·Built successful customer relationships through
oProviding fashion consultations to customers
oAssisting customers with concerns relative to product, promotion, and pricing information by utilizing the inventory computer system
·Improved gross profits by
oReconfiguring existing billing system with the implementation of new software
oSetting up new billing cycles and frequent follow ups
· Increased productivity by
oImplementing comprehensive office software
oTaking office from paper to computerized system
·Minimized customer complaints by reducing response time due to
oUp-to-date computerized files
oSystematized archival records
·Gained leadership and supervisor skills by
oRecruiting, hiring and training of replacement manager
oSupervising one apprentice and three interns
· GPA 3.93 / 4.00
·Dual specialization in International Business and Management
· Minor in Travel and Tourism Management
Honors / Memberships
·New Jersey Collegiate Business Administration Association (NJCBAA) Honor Society
(top 1% of NJ Business Graduates for 2012), 2012
·Dean’s List each semester, Spring 2010 through Spring 2012
·Organization for Women in International Trade (WIIT), 2012
·Toastmasters International, 2012
·Delta Mu Delta – International Business Honors Society, 2011
·The National Society of Leadership and Success, 2011
Freshmen year of international management study program.