Work experience

Work experience
Jun 2014 - Present

Social Services Planner

County of Riverside, Department of Public Social Services

Project Planning & Coordination – Riverside County Homeless Point-In-Time Count


  • Provide planning & coordination consulting services to the Homeless Program Unit (HPU) to provide foundational structure to the Riverside County Continuum of Care (CoC) and ensure compliance to HUD regulations.
  • Work with CoC committees to consult with timelines and a work plan to complete the scope of planning and written standards.
  • Work with the 25 Cities Community and Leadership Teams to capture in writing the processes and procedures being established as part of the pilot project in the greater Riverside area (western county) to end Veteran and Chronic homelessness. Provide recommendations for expanding/replicating the pilot to other geographic regions in the county.
  • Knowledge of the federal HUD methodology and guidelines and best practices implementing strategies, processes and tools meeting requirements.

Jan 2009 - May 2012

Program Manager

Quantum Community Development Corporation
  • Tasked with managing and leading the Business Services program and Financial Literacy program providing effective programs and services to the public and collaborative community partners.
  • Developed Annual Strategic Plans setting objectives, and preparing a road map to guide implementation. Managed detailed project plans with well-defined tasks, milestones, client and contractor sign-offs, on-site inspections, and specifications that served to communicate each project’s progress to senior management.
  • Responsible for providing project management support including assessing project status, determining causes for project breakdown and making recommendations for project improvements to project team and executive management.
  • Conducted all phases of comprehensive process and program outcome evaluations for government, private and nonprofit clients – created logic models, theories of change, evaluation plans, and data collection tools (including surveys, interview guides, and focus groups guides); conducted interviews, site visits, surveys, and focus groups with multiple stakeholders; and analyzed and wrote evaluation reports featuring key findings, conclusions, and recommendations.
Jan 2007 - Sep 2008

Project Management Consultant

Communicate L.A. (Non-Profit)

Responsible for providing project management consulting support to major Departmental technology project team. Project goals are to convert and provide major conversions, upgrades and enhancements to a legacy mainframe Retirement and Pension system to an innovative web-based application.

  • Assessed project performance determining causes for project breakdown and making recommendations for project improvements to project team and executive management.
  • Developed comprehensive project planning tools and provided project management oversight including scope management, scheduling, resource management, and change control and issue management.
  • Implemented strategies for improving the system processes, project management tools, and developed comprehensive communication plan.
Sep 2001 - Apr 2006

Senior Systems Analyst (Technology Project Lead)

City of Los Angeles, Animal Services Department


Responsible for leading and implementing Department-wide Web/IT Projects designed to improve efficiency, enhance customer-service, increase revenue or decrease costs. Led team that developed web application and performed daily web maintenance activities. Completed best-practice project management activities including scope management, budgeting, cost tracking, resource management, project reporting. Delivered presentations to team members, key stakeholders, and community representatives at public meetings and Board of Animal Services Commissioner meetings. Developed budget and funding request proposals. The web project won 2004 Quality and Productivity Award from City of Los Angeles, Quality and Productivity Commission.     


Apr 2012 - Jul 2013

MA Human Behavior

National University
Sep 1983 - Jun 1987

BS Computer Science

University of California, Irvine


Sep 2003 - Feb 2004

Neuro Linguistic Programming (NLP) Practitioner

HMI, Inc.



Key Competencies

  • Over 20 Years of collective experience in Management and Program and Project Management;
  • Proven ability to manage multiple projects concurrently, lead diverse teams to success, and unify efforts among Administrative, Operational and IT Teams to achieve business development goals.
  • Successful practice of industry-standard PM methodologies including Business Process Modeling, Scope Planning, Scope Definition, Resource Planning, Scheduling, Cost Budgeting, Project Plan Development and Execution, Change Control, Quality Control and Performance Reporting.
  • Technically proficient in use of Microsoft Office Word, Project, Powerpoint, Outlook, and Excel.

Project - Lead Planner