Don Nutter

Skills

Skills

Technology Skills

Proficient in use of current technology and Microsoft Office.   Extensive experience with Vendor Data Base and Management Systems such as Trakscape and INSPI2.   Use of mobile technology on smart phones and tablets for data entry, vendor management, and data base management. 

Work History

Work History
Oct 2008 - Present

National Field Services Manager

Bailey Inspection Service
  • Overseeing all aspects of the customer/consultant relationship, develop and execute account and book-of-business strategies to meet or exceed customer and market expectations, and achieve revenue targets.
  • Collaborating with Executive leadership to develop and execute strategic account plans to build successful partnerships with our customers and position Bailey Inspection Service for sustainable growth.
  • Gathering, organizing, and analyzing information on all national accounts within assigned geography, in an effort to create a business plan and strategy for growth. Business plans prepared, and updated periodically, for each national account.
  • Representing national accounts in cross-functional initiatives, industry functions and trade shows.
  • Preparing and delivering training presentations that address the clients’ needs, and leads to enhanced field performance within established and new national accounts.
  • Responding to existing customer Requests for Information and Proposal and negotiating pricing and other terms of national account agreements with existing clients to ensure maximum revenue and profit from re-negotiating existing agreements to include terms and conditions that will minimize the company’s risk
  • Effectively working across Bailey Inspection Service organization to coordinate imporved performance approach and account servicing of national accounts
  • Nov 2005 - Mar 2007

    General Manager

    Contract Movers, Inc

    Daily Operations

    1. Oversight of all departments: operations / dispatch, sales and storage; staff and facilities.

    2. Customer service: handled all client complaints and issues that arrived before, during and after moves to ensure client satisfaction with in the company’s means.

    3. Weekly payroll - office and field employees – dispatch / sales / storage.

    4. Weekly and monthly reports.

    5. Development and implementation of all training programs.

    6. Contact person for all company vendors: Phone Company, Security Company and technology / Software Company, etc.

    Business Development

    1. Developed and implemented an annual operating budget for the company.

    2. Developed strategic plan for marketing and sales.

    3. Analyzed and developed an operating structure.

    Education

    Education
    Sep 1995 - May 1999

    Bachelor of Arts

    St. Cloud State University
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