Oct 2008 - Present
Nov 2005 - Mar 2007
Contract Movers, Inc
1. Oversight of all departments: operations / dispatch, sales and storage; staff and facilities.
2. Customer service: handled all client complaints and issues that arrived before, during and after moves to ensure client satisfaction with in the company’s means.
3. Weekly payroll - office and field employees – dispatch / sales / storage.
4. Weekly and monthly reports.
5. Development and implementation of all training programs.
6. Contact person for all company vendors: Phone Company, Security Company and technology / Software Company, etc.
1. Developed and implemented an annual operating budget for the company.
2. Developed strategic plan for marketing and sales.
3. Analyzed and developed an operating structure.