Donata Van Rooyen

  • Haddy street, City Centre, Windhoek, Namibia.
Donata Van Rooyen

Cover Letter

28 September 2015



Dear Mr/ Mrs,

I would like to apply for the advertised position of Customer Care Supervisor as advertised in the Republikein.

I have come to love working with people and would be thrilled to have the opportunity to help with your customer care department. My grade 12 symbols are not as good as your requirements, but I believe my experience of dealing with clients (mostly very difficult ones) one-on -on in the past can greatly benefit Geka Pharma.

Good interpersonal skills allow me to effectively communicate with a wide variety of people, work well in a team and solve problems quickly. My English and Afrikaans is on a professional proficiency level, and I can speak German on a bilingual level.

My best value proposition is that I am a hard worker who brings enthusiasm and professionalism to any team I am part of. I believe I am a pleasant person who is mature, dynamic and can cope well when the going gets tough.

Clients have described me as friendly, trustworthy and meticulous.

I have four and a half years experience in the property industry, working with people from all walks of life and I believe this can only benefit your team. The last year I have also  provided training, development and guidance to the new agents who joined our team. I am proficient in MS Office applications and have my own transport.

Your time and consideration will be much appreciated!


Kind Regards,

Donata van Rooyen

Personal Information

  • Surname - Van Rooyen
  • Name(s) - Donata Swantje Roberta
  • Cell phone - +264 (0)81 624 4269
  • Email -
  • Date of birth - 24 March 1992
  • Marital Status -  Single
  • Dependants - None
  • Identity Number - 920324 0022 7
  • Gender -  Female
  • Nationality - Namibian
  • Drivers Licence - Code B with own transport.
  • Language Proficiency - Full professional proficiency in English and Afrikaans.
  • Availability - One month notice.

Work History

Work History
May 2011 - 2015

Full time Estate Agent

No 1 Estates - Windhoek, Namibia.
  • Key Responsibilities:
    • Canvassing new properties and buyers.
    • Completing mandates and taking photos of properties.
    • Writing and placing advertisements in the newspaper, website, our Facebook page and other advertising mediums.
    • Setting up appointments with clients to view properties.
    • Communicating with potential buyers and sellers and bring negotiations to a favorable conclusion for all parties involved.
    • Finalizing lease and sales contracts and ensuring they are correct.
    • Follow up on every party in a said transaction and keep everyone informed.
Oct 2014 - 2015

Administrative Assistant

No 1 Estates

Key Responsibilities:

  • Check advertisements placed to the newspaper, Facebook page, website and weekly pamphlet and ensure that they are up to the desired standard.
  • Full administrative support to agents.
  • Regularly update website.
  • Compile monthly newsletter.
  • Support Agents via a 3 day introductory training when new agents join, weekly meetings (when my Superior is not available), ensuring advertisements are up where necessary, and following up on current sales. 
  • Search for new agents to join our team.
  • I am still selling property, in addition to the above duties.


Mar 2015 - Present

Diploma in Human Resources Management

Business Management College



Leona van der Merwe - No.1 Estates

Contact number: +264(0)81 261 2966 – Email: