Healthcare IT Consultant
SSM St. Mary's Medical Center
Provide at-the-elbow support to clinical end-users of the electronic health record (EHR). Promote proper utilization of the EHR to ensure accurate and complete clinical documentation and proper billing. Identify and distinguish problem areas with the EHR as workflow, operational, security, or build issues and follow the appropriate means of resolution, including the submission of remedy tickets on behalf of the end-user. Be a project champion for change.