Dominic Benoit

  • Wesley Chapel FL
  • 813-454-3507
  • dmncbenoit@yahoo.com

Work History

Work History
May 2014 - Present

It Consultant

Appen
  1. Human-annotated training and test data for machine learning.
  2. Audio Transcription.
  3. Content tagging and categorization.
  4. Data verification, cleansing and enrichment
  5. Translation
  6. User experience and content evaluation
Nov 2004 - Present

Foreclosure Lead

Home Sweet Homes (HSH)

1. Research the Internet for Florida counties with foreclosure homes in the range of $300,000.00 - $600,000.00; package and present the information to the owner and president of the company.

2. Research the Internet for lispends and mortgage information.

3. Research current homes for sale on the market.

4. Work closely with the owner and president to ensure company goals are met.

 

Sep 2014 - Apr 2015

Billing Processor

HealthPlan Services
  1. Data enters and perform edit resolution using decision-making skills for accurate claims processing. 
  2. Ability to follow changing instructions
  3. Performs adjustments and works claim correction correspondence.
  4. Understanding contracting, fee schedules and special pricing to ensure claims are adjudicated correctly and adjustments are performed when applicable.
  5. Work special reports, which identify special claims processing procedures.
  6. Ability to interact with other department’s i.e. Enrollment, UM in resolving issues.
  7. Knowledge of Federal & State Healthcare regulations, Essence benefits and how they are administered, P & P’s, Contracts etc. 
Apr 2013 - Jul 2013

Home Subscription Sales Associate

Think Direct Marketing
  1. Answer's incoming calls regarding our exciting sweepstakes offer.
  2. The SSA offers the caller the opportunity to purchase over 300 magazine titles at extremely reduced rates.
  3. Transfer the caller to a verifer to complete sales.
Feb 2011 - Jun 2011

Inside Technical Sales

Chetu
  1. Make phone calls and send out e-mails to potential clients.
  2. Attend sales group meetings concerning sales targets or forecasts.
  3. Cooperating with Global Sales Directors and National Account Managers and Sales Supervisor afters securing opportunities with targeted leads.
  4. Identifying decision makers amongst the targeted leads in order to start sales process.
  5. Capturing of accurate and complete information in Salesforce.com
Jul 2006 - Apr 2009

Sales Support

JCPenney
  1. Provided sales support and assistance to replenishment, pricing, signing, visual teams and other sales support activities to ensure maximum sales and customer service levels were achieved.
  2. Worked closely with manager and ensured that merchandise was out on the sales floor at the right time with the right amounts and was key to keeping the store an easy and exciting place to shop for our customers.
  3. Worked closely with other assigned support areas within the store to ensure maximum sales and customer service levels are achieved to maintain the company’s revenue sales of $17.6 billion.
  4. Assisted in recovery of the store, which included maintaining size, color scheme, and organization of merchandise as well as arranging and re-organizing of store aesthetics including merchandise tables and fitting room recovery.
  5. Stocked/replenished store inventory as needed (15-20 lbs per package) on daily basis and demonstrated knowledge of inventory management and merchandising practices.
  6. Reviewed sales floor for opportunities to fill in merchandise from the back stocked merchandise in the stockroom.

May 2005 - May 2006

Cashier/Stocker

Dollar General
  1. Stocked/replenished store inventory as needed (15-20 lbs per package) on daily basis and demonstrated knowledge of inventory management and merchandising practices.
  2. Performed IBM cash register functions to generate reports, scan goods, price inquiries as needed debit and credit cards, and EBT.
  3. Read and interpreted documents such as diagrams, safety rules, operating and maintenance instructions, and procedures manuals.
  4. Performed mathematical calculations such as addition, subtraction, multiplication, division, and percentages.
  5. Utilized knowledge of cash handling procedures including cashier accountability and deposit control.
  6. Utilized good organization skills with attention to detail to assist customers with locating items.
  7. Ability to solve problems and deal with a variety of situations where limited standardization exists.
  8. Utilized effective interpersonal skills to meet and greet customers and work alongside management to maintain and increase the company’s $10.5 billion in sales.
Mar 2004 - Nov 2004

Telemarketing

Suncoast Parkway
  1. Scheduled appointments for travel industry sales representatives to meet with prospective customers or for customers to attend sales presentations.
  2. Explained products or services and prices, and answer questions from customers.
  3. Obtained customer information such as name, address, and payment method, and enter orders into computers.
  4. Recorded names, addresses, purchases, and reactions of prospects contacted.
  5. Adjusted sales scripts to better target the needs and interests of specific individuals.
  6. Obtained names and telephone numbers of potential customers from sources such as telephone directories, magazine reply cards, and lists purchased from other organizations.
  7. Telephone or write letters to respond to correspondence from customers or to follow up initial sales contacts.
  8. Maintained records of contacts, accounts, and orders.
  9. Conducted client or market surveys in order to obtain information about potential customers.
  10. Delivered prepared sales talks, reading from scripts that describe products or services, in order to persuade potential customers to purchase a product or service.
Mar 2004 - Mar 2004

Assembly

Lear Corporation
  1. Assembled auto alarms.
Mar 2003 - Jun 2003

Marketing Representative

Intele Services
  1. Accepted inbound/outbound calls on customer satisfaction surveys, political surveys and sweepstakes.
  2. Offered customers credit cards that suited their needs.
  3. Scheduled appointments for Culligan Water sales representatives to meet with prospective customers or for customers to attend sales presentations.
  4. Explained products or services and prices, and answer questions from customers.

Education

Education
Oct 2014 - Dec 2014

Certification in Network Security

Alison
Nov 2013 - Dec 2013

Certification in iPhone App Development

Alison
Aug 1998 - May 2002

High School Diploma

Thomas Jefferson High School
Jun 2002 - 2002

Studied Digital Graphics Arts

Remington College

Skills

Skills

  1. 13,500KPH; Type 45 wpm
  2. Microsoft Suite
  3. Technology
  4. Customer Service
  5. Real Estate/Foreclosure