Summary

Senior executive with a winning track record to build, grow, and sustain successful service, technology and product organizations. Truly global general manager who has lived and managed businesses in the US, Asia, and Europe. Particularly strong turn-around manager.

Functional responsibilities: regional business owner, worldwide/regional sales (direct and indirect), marketing, technology, e-business, M&A, corporate strategy.  Extensive operations expertise includes IT services and outsourcing, supply chain and supply base management, manufacturing and fulfilment, e-commerce, financial services, and customer service.

Experienced in executing strategic (re)alignment, global reorganizations, acquisitions and divestitures, cultural change and development.  Natural leadership ability. Combines vision and execution. Results and success driven. Drives accountability. Clear communicator. Open and direct. Fosters personal and professional growth. Motivates and inspires organizations.

Boards of Director, Supervisory Board and Advisory Board experience. Previously SEC Section 16 Officer.

Miscellaneous

  • Born 1964
  • Citizenships: USA, EU (the Netherlands)
  • Languages: English and Dutch (fluent);  French and German (social)
  • Currently based in the Netherlands, with second residence in Silicon Valley USA
  • 1994 CPIM Certification, American Production and Inventory Control Society (APICS)
  • 2001 Laureate ComputerWorld Honors: Best Technology in Business & Related Services
  • 2007 Nyenrode Business University: Corporate Governance & Board of Directors Program

Education

Education
1998 - Present

M.S.

Stanford University - Graduate School of Business
1987 - Present

B.A.

HHS - HogeHotelschool

Work History

Work History
2008 - Present

Vice President Solutions and Services EMEA

DELL

Dell is one of the worlds’ largest computer and IT solutions companies.Dell has worldwide revenues of approx $60 billion and a 70,000 workforce.

  • Executive responsible for Dell’s enterprise hardware, software, and services business for Large Enterprise.Revenues of approx $3 billion across 50+ countries.
  • The enterprise business includes a broad range of storage and server products, with particular growth engines in iSCSI storage, data center solutions, High Performance Computing and Clusters (HPCC), hosting, cloud computing, green IT.
  • The services business includes sales and delivery of IT infrastructure consulting services, solution design, managed services, ITaaS/SAAS infrastructure management services, deployment and IMAC services, and technical support.
2007 - 2008

Channel Director Western Europe

DELL
  • Executive responsible for Dell's commercial Channel business in Western Europe (UK, Ireland, Benelux, Nordics) with annual revenues of $700 million.
  • Drove Dell's transformation from a direct to a multi-channel business model.  Part of a dedicated team that developed and launched Dell's indirect model in Europe. This was a major strategic and cultural shift, complementing Dell's traditional direct model by now also leveraging solution partners, resellers and distributors to sell Dell technology. 
2006 - 2007

Managing Director Netherlands

  • Executive responsible for Dell's Netherlands business with annual revenues of $1+ billion and workforce of approx 900.  Mix of 85% commercial and 15% consumer business.
  • Reversed a 6% decline in Commercial business (4 quarters average prior to joining Dell), and created 15% growth (6 quarters average following appointment, ending 2007).
  • Grew overall Netherlands business by $150 million or 13% in 18 months (ending 2007).
  • Increased Solutions and Services revenue mix from 24% to 34% over same period.
  • Reduced annual Employee turnover from 34% to 19% (2005/6 vs. 2007).
  • Instilled a culture shift: a winning spirit, can-do attitude, and long-term strategic mind-set.
  • In 2007 Dell reorganized its country structure into EMEA-managed customer segments. The MD role is now limited to employee and external relations, culture, legal and fiscal.
2004 - 2006

President EMEA - Europe, Middle East and Africa

ModusLink (Nasdaq-listed) is a global provider of supply chain, IT and business process outsourcing services. Its clients include a large share of the top 100 high tech companies. The company was previously known as CMGI, and the business operated under different names over the years: ModusLink, SalesLink, iLogistix.

Executive responsible for ModusLink's EMEA businesses with annual revenue $400+ million and workforce of 2000.  Ten operating companies plus additional sales and program offices in the Netherlands, Ireland, UK, France, Czech Republic and Hungary.
  • Successfully merged 2 large companies into one: organizational structure, cultural alignment, team development, implementation of shared services, reduced overhead.
  • Achieved $6.5 million in integration savings within first 12 months post merger.
  • Achieved SOX (Sarbanes-Oxley) compliancy and certification for the region.
  • Achieved new business sales of $57+ million in 2005 from blue chip customers.
  • FY2005 growth over FY2004:  Revenue 260%; NGOI 320%.
2002 - 2004

Senior Vice President, Asia and Europe Operations

  • Executive responsible for SalesLink's European and Asian businesses with annual revenue $180 million and workforce of 1000+. 5 operating companies plus additional partnerships in China, Taiwan, Singapore, Malaysia, Netherlands, India, Australia.
  • Led acquisition of companies in China and Ireland.
  • FY2004 actual results over budget: Revenue +31%; EBIT  +5%
  • FY2003 actual results over budget: Revenue  +9%;  EBIT +25%
1994 - 2002

ModusLink - iLogistix
Restructuring executive (2001-2002)

iLogistix experienced rapid growth in the 1990's, growing its revenue from $90 to $600 million in 6 years, and to 17 operations centers globally. Having over-leveraged a small equity base, the economic slow-down after the market crash in 2000 forced the company into Chapter 11 bankruptcy reorganization.  Retained as one of just 2 iLogistix' executives to drive a rigorous restructuring effort. Consolidated the company's service offering and reduced employee base by 40+%, while restoring economic viability. The business successfully emerged from Chapter 11 after 15 months.

Vice President, Worldwide Sales and Marketing                                  (2001 - 2002)
  • Managed global direct sales force with annual new sales target of $30 million.
  • New customer acquisitions: Micron,  Acer,  Hewlett Packard, among others.
  • General management and P&L responsibility for Latin America (Mexico, Brazil, Miami).
Chief Information Officer                                                                            (2001 - 2002)
  • Streamlined worldwide technology infrastructure and reduced IT expenditures by 40% over a 16 month period without loss in service support; achieved through standardizing systems, reducing legacy environments, outsourcing and partnering solutions.
Vice President & General Manager, eBusiness Solutions                 (1999 - 2001)
  • Divisional general manager with responsibility for $50 million P&L.
  • Launched an e-business division from ground zero: developed concept and wrote the business plan; secured Board of Directors approval and funding; hired management team; built operations and systems processes; and closed $40 million in annual sales.
  • Services include developing on-line B2B and B2C marketplaces; constructing private e-supply chains for multi-enterprise collaborative execution among trading partners;  order and contract management;  financial services;  and fulfillment operations.
  • Managed a revolutionary software development project to integrate e-commerce, multi-enterprise collaboration, and supply chain operations on one technology platform.  This project was subsequently nominated for the 2001 ComputerWorld Technology Award.
Director Strategy & Corporate Development                                         (1998 - 1999)
  • Developed and implemented corporate strategies transforming a low margin transaction-based business into a higher margin knowledge-based service offering.
  • Executed 3 acquisitions and various partnerships in Asia, Latin America, and Europe.
  • Member of management team raising equity.
  • Managed large consulting effort: affected the turn-around of a $50M computer electronics company through re-engineering critical operations and product development processes.
Business Unit Manager                                                                              (1994 - 1997)
  • Divisional general manager with responsibility for P&L, Sales and Supply Chain execution: Manufacturing, Procurement, Fulfillment, Quality, Call Center.
  • Started a new business unit and grew to $90 million in revenues and 150 employees in 2 years, delivering a range of supply chain operations, order management, and customer service solutions to blue chip high-tech customers.
  • Managed and motivated organization through tremendous growth and change, while maintaining operational consistency, customer satisfaction, and internal culture.
  • Selected to start up and manage a $150 million operations facility in Le Mans, France.
  • Promoted from Customer Team Manager to Business Unit Manager.
  • Sponsored for Stanford University, Graduate School of Business, Sloan Program.
1991 - 1994

Operations Manager

IDE - Interactive Development Environments
  • Managed operations, order management and customer service groups for IDE, a software publisher and reseller of Unix-based software development  tools (CASE).
  • Developed 3rd party relationships with software developers, VARs, and channel partners.
1986 - 1990

Assistant Food & Beverage Director

CHIC - Commonwealth Hotels International
  • Various management roles in 4 and 5 star hotels operated by CHIC, a franchisee of Holiday Inn and Crown Plaza hotels.
  • Responsible for $10 million P&L, Food & Beverage departments, and customer service.
  • Part of start-up management team opening a new 5-star 200-room hotel in Cardiff, Wales, which won the 1998 Worldwide Top 10 Hotel Award for Customer Service.
  • Initially selected by CHIC for the Graduate Advancement Program, from among top graduates of the best European hospitality management schools.