Work History

Work History
Oct 2008 - Present

Head of Marketing

http://www.bnpparibas.com
  • Integrated Marketing Communications
  • Web Bussiness Planning Develompent
  • Customer Satisfaction Mesuarment and Managment
  • Marketing Intelligence
Mar 2007 - Feb 2008

Head of Marketing

http://www.principal.com
  • Strategic Planning 2008
  • Implementation of the 2007 Marketing Plan
  • Achievmentoof a 25% of Brand Awareness
  • Development of the New Corporate Image
  • Creation & Development of Sale Tools
  • Customer Satisfaction Managment increasing it from 71% to 89%
Jun 2006 - Feb 2007

Marketing Analyst

http://www.principal.cl
  • Development of CRM Model
  • Modelation of LTV
  • Development of Customer Service Model
Jun 2003 - Jun 2006

Marketing Analyst

EuroAmerica
  • Potenciar canales remotos en Servicio al Cliente
  • Evaluación e Implementación del modelo de CRM adecuado para EuroAmerica
  • Desarrollo, implementación y mantención del sitio Web

Education

Education

Skills

Skills

English

French

Spanish

Summary

Professional of an outstanding career in Marketing with a successful experience in the development and implementation of Marketing Strategies, Marketing Intelligence, CRM, Strategic Planning. Creative, proactive, skilled in interpersonal abilities. With a wide knowledge of the French and American Culture and languages.

Interest

Interest for medical and science advances, social and technological Issues. Fan of Sports, practice in a regular way fencing and swimming.