Summary

Summaries are snoozers, so the relevant keywords follow: versatile, hardworking, professional, creative, diplomatic, pragmatic, efficient, administrator, writer, and educator

Work History

Work History
Apr 2007 - Present

Administrative Assistant IV

Benaroya Research Institute
Serve as the lead administrative person for scientific support, training new employees, and providing training and tech support for all desktop software. Provide executive-level administrative assistance for five scientists' labs. Author process and instructional documentation for all labs serviced. Prepare numerous grants, manuscripts and scientific illustrations for submission on behalf of the senior scientists. Perform lab supply ordering, PO processing and labeling/arrangement of chemicals, proteins and antibodies. Manage a high-profile lecture series, including travel arrangements, room scheduling, dining & entertainment, and expense processing. Publish quarterly internal newsletter and other promotional materials; includes layout, proofreading, technical writing, photography and coordination.
Jun 2006 - Mar 2007

Administrative Assistant III

Benaroya Research Institute
Provided executive-level administrative assistance for four scientists' labs. Authored process and instructional documentation for all labs serviced. Designed and produced 50th anniversary promotional poster/timeline. Prepared numerous grants, manuscripts and scientific illustrations for submission on behalf of the senior scientists. Created extensive process documents, refined existing methods, and trained people in one-on-one settings. Managed a high-profile lecture series, including travel arrangements, room scheduling, dining & entertainment, and expense processing. Published quarterly internal newsletter and other promotional materials; included layout, proofreading, technical writing, photography and coordination.
Apr 2003 - May 2006

Administrative Assistant II

Benaroya Research Institute
Provided executive-level administrative assistance for three scientists' labs. Authored process and instructional documentation for all labs serviced. Prepared numerous grants, manuscripts and scientific illustrations for submission on behalf of the senior scientists. Managed a high-profile lecture series, including travel arrangements, room scheduling, dining & entertainment, and proper expense processing. Created extensive process documents, refined existing methods, and trained people in one-on-one settings. Published quarterly internal newsletter and other promotional materials; included proofreading, technical writing, and coordination. Performed front desk reception duties as needed.
Sep 2002 - Mar 2003

Various Administrative

Kelly Services
Generated templates, refined processes, manipulated graphics and typeset business card orders in a high-volume capacity for numerous government agencies (Lighthouse for the Blind). Managed the scheduling of the conference rooms, facilities, equipment and catering orders (VMMC). Managed and transferred art assets for a large graphic design team (Bon/Macy's).
Aug 2001 - Aug 2002

Office Assistant / Database Technician

Uniform Medical Plan
Trained employees in the use of a new member database. Developed methodology and documentation for and entered information into new member database; filled out bug reports and reported/resolved all data problems within the new system. Created and maintained ad-hoc Excel and Access databases as needed; imported and exported data in a variety of formats. One of the principal workers on the layout and production of the 2002 Medical Benefits Catalog.
Oct 2000 - Jul 2001

Program Assistant

Harborview Medical Center
Served as the secondary administrative contact for the Managed Care department, performing various support duties as needed. Developed a managed care intranet portal, linking to critical documents and templates as well as relevant RSS news feeds. Built extensive workload-reporting system for tracking forms along their path through the department; also developed instructional documents. Established templates and mailing lists for all departmental correspondence.
Apr 2000 - Sep 2000

Systems Administrator

Nordstrom Corporation
Provided internal technical support for the ABT Results Management software as well as establishing metrics and standards for employee time reporting. Documented new and existing processes and methodology. Worked to synchronize existing Access databases with ABT Results Management software. Developed documentation and trained individuals on the use of in-house time management tools.
May 1998 - Mar 2000

Project Assistant

Nordstrom Corporation
Supported 100+ people (including 25 managers) in the Systems Development group; executed reports and ensured timely and accurate communications. Provided internal technical support for the ABT Results Management software as well as establishing metrics and standards for employee time reporting. Documented new and existing processes and methodology. Helped to develop a pilot request management system for the development team. Performed extensive technical writing and managed version control and auditing of both the functional requirements and specifications. Developed documentation and trained individuals on the use of in-house time management tools.
Jul 1996 - Apr 1998

Project Coordinator

American Express
This was a long-term temporary assignment through Kelly Services. Responsible for administratively supporting 100+ people in the IDS Systems Development group. Entered data into and maintained a Project Workbench database system. Designed, built and managed an extensive, macro driven Excel based workload reporting system. Generated extensive process documentation and logical flowcharts for the system. Created Lotus Notes based documentation system; trained individuals to use system.
Jan 1996 - Jun 1996

Database Designer

Twin Cities RISE!
This was a mid-term temporary assignment through Dolphin Employment Agency. Managed a program database and generated functional specifications for the use of the system. Responsible for general technical support and remote access server maintenance. Performed assorted, basic clerical duties.
Mar 1995 - Jan 1996

Graphic Designer

Skyway Print
This was a mid-term temporary assignment through Kelly Services. Was responsible for all in-house desktop publishing duties. Served as an ad-hoc liaison between managers and their clients. Performed data conversions; aided in post-production. Responsible for all in-house logo creation and branded paper-products.
1993 - Feb 1995

Administrative Assistance

Various Temporary Agencies
The bulk of my work was attained through either Kelly Services or Dolphin Employment Agency while living in Minneapolis, Minnesota. Various clerical and administrative assistant assignments.
1992 - 1993

Administrative Assistant

Ford Motor Credit Company
This was my first *real* job following my graduation from high school. I performed myriad administrative tasks for a regional office that, essentially, processed automotive financing applications.