Do Thi Khanh Hoa (blair)

 Work history

Work History
Dec 2014 - May 2016

Department Manager (People and Service)

MCDONALD'S VIETNAM
  • Business planning:

+ Directly work with Restaurant Manager to make monthly and quarterly plan for department (training need analysis, hiring need analysis, people development plan, ect)

+ Develop target and performance objectives (labour cost, turn-over rate, GCPCH, scheduling effeciency, ect)

+ Track and monitor progress on business target monthly

  • Create and maintain dynamic working environment:

+  Coach and leverage talent (shift managers, Crew Trainers, Crew)

+ Develop training system effectively to increase crew productivity and uphold exceptional restaurant standard.

+ Proactively take initiative to find out system opportunities and take actions to  indentify the root cause to solve the system issues.


May 2013 - Oct 2013

Forwarding Sales Executive

KUEHNE+NAGEL

- Take responsibility of seeking for new customers 

-  Making 45 sales visits per month and over 80% of sales visits are new business and issuing 10 qualified sales leads per month through Sales Team

- Build up good relationship with customers to sell company services: seafreight, airfreight, contract logistic

- Being responsible for weekly activity , car booking and planning reports

- Following up shipment and solving problems related to customers and shipments


Education

Education
2009 - 2013

Bachelor of External Economics

FOREIGN TRADE UNIVERSITY OF HO CHI MINH CITY

GPA: 8.09/10

Certifications

Certifications
Nov 2015 - Nov 2015

Effective Management Courses

McDonald's Corporation

Training in Philippines by experienced  Operation Counsultant 

Jun 2015 - Jun 2015

TOEIC TEST

Score: 830