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Summary

Strong and organized leader seeking a health service or records management position that will benefit from my leadership experience, and broad range of administration skills and medical medical knowledge with a company that is focused on serving veterans.

Skills

  • Strong understanding of medical terminology 
  • Well rounded understanding of human disease process and anatomy
  • Educated in the legal aspects of medical records and medical policies 
  • Experienced in management of employees
  • Understanding of the importance of customer service
  •  Experience in managing interaction and disputes between employees and customers
  • American Sign Language

Education

Jan 2009Aug 2010

Associate in Arts

State College of Florida

  • Member of the dean's list for school every semester attended
  • Graduated with Cum Laude classification

Work experience

Apr 2012Present

Center Protection Officer

Pinellas County Job Corps
  • Keep accountability of all individuals who enter and leave center
  • Mentor students ranging in age from 16-24 years old
  • Assist the dean of the center by ensuring that all  students are following center rules and regulations 
  • Perform transportation to  students to appointments and internships
Aug 2010Apr 2012

Veterans Admissions Counselor

University of South Florida
  • Responsible for the In-process of student veterans at the start of every semester to assure they received GI Bill benefits
  •  Assisted in solving pay and other admission problems for student veterans 
  • Responsible for general office duties such as typing and filing and answering phones
  • Provided customer service to veterans across the world by giving step by step instructions on how to transition for the military to the university
Jan 2004Jan 2009

Administrative Office Manager

United States Army
  • Managed and operated the units administrative office 
  • Resolved pay problems for soldiers of the unit 
  • Assisted in creating a standard operating procedure for the office which led to the adoption of this procedure by other offices on the post
  • Supervised office staff 
  • Responsible for staff scheduling
  • Ensured that all filing of  unit's paperwork and confidential individual files where maintained properly for all of the unit’s 200 soldiers