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Summary

I'm an experienced technical support. I have skills and experience transferring websites from one host to another, dns management, Cpanel, livechat, Wordpress, Joomla, OSCommerce, and other CMS applications. I have extensive work in content migrations for website, site setup, performance optimization, server administration, web-applications installation and tuning.

Work experience

May 2013Jul 2015

Customer Support Technician

C3Vision
Feb 2013Jan 2014

System Administrator

Agroprombank
  • Installation, configuration and maintenance of [Windows servers, Cisco infrastructure] system network components.
  • Performed troubleshooting and diagnosis to hardware/software network failures, and provided resolutions.
  • Provided administration support, accessing network systems in their ‘root’ level.
  • Provided technical expertise for IT network design, implementation, optimization and upgrade.
  • Monitored the LAN/WAN network environment including routers, switches, firewalls, Internet access and software applications.

Education

20082013

Software Developer

Taras Shevchenko University, Moldova, Tuiraspol

Specialist’s degree

Skills

.Net, C#, ADO.Net, Crystal reports
Basic knowledge PHP, HTML, XML
Apache
Wordpress, Drupal, Joomla, etc.
Experience with scripting- HTML, PHP/MySQL, etc.
Strong customer service skills, technical troubleshooting, and critical thinking skills.
Blog Administration
Name server Management and Domain name registration
Backup and Restore of hosting accounts
cPanel administration
Windows Server 

DNS, DHCP, Active Directory, GPO, Kaspersky Management Console

Mail Server Administration 
MySQL DataBase Administration