Dmitry Prodanov


I'm an experienced technical support. I have skills and experience transferring websites from one host to another, dns management, Cpanel, livechat, Wordpress, Joomla, OSCommerce, and other CMS applications. I have extensive work in content migrations for website, site setup, performance optimization, server administration, web-applications installation and tuning.

Work experience

Work experience
May 2013 - Jul 2015

Customer Support Technician

Feb 2013 - Jan 2014

System Administrator

  • Installation, configuration and maintenance of [Windows servers, Cisco infrastructure] system network components.
  • Performed troubleshooting and diagnosis to hardware/software network failures, and provided resolutions.
  • Provided administration support, accessing network systems in their ‘root’ level.
  • Provided technical expertise for IT network design, implementation, optimization and upgrade.
  • Monitored the LAN/WAN network environment including routers, switches, firewalls, Internet access and software applications.


2008 - 2013

Software Developer

Taras Shevchenko University, Moldova, Tuiraspol

Specialist’s degree



.Net, C#, ADO.Net, Crystal reports

Basic knowledge PHP, HTML, XML


Wordpress, Drupal, Joomla, etc.

Experience with scripting- HTML, PHP/MySQL, etc.

Strong customer service skills, technical troubleshooting, and critical thinking skills.

Blog Administration

Name server Management and Domain name registration

Backup and Restore of hosting accounts

cPanel administration

Windows Server 

DNS, DHCP, Active Directory, GPO, Kaspersky Management Console

Mail Server Administration 

MySQL DataBase Administration