Computer systems engineer
- Providing detailed reporting on a periodic basis by internal regulations.
- Processing events registered monitoring system.
- Fixation incidents of corresponded priorities with the correct statement of the problem and control them throughout the life cycle.
- Interacting with the employees for elimination of emergency situations (incidents, requests, changes, planned work, etc.)
- Monitoring of completeness and correctness solve of appeared problems.
- Informing and escalation of interested persons in the set terms.
- Conducting analytical actions for improving the quality of monitoring objects.