Complex course delivery, adult learning, web design, online marketing, fishing, photography, wood working
After several years as a Technical Support manager for major metropolitan switching systems, I migrated into the training department as a systems expert to provide consistency between course content development and course delivery. I was instrumental in creating a technical curriculum for the technical population for the company. I also managed the network of training labs and maintaining current technology.
Managed the training department for a suite of complex test automation sofware. Provided process management, scheduling and logisitical leadership. Provided class room and online training nationally and internationally.
A member of M & D Creative Concepts LLC - Web Designer, author and professional trainer.