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  • Running, Volunteering, Traveling


Organization Leader:

Accomplished management professional with 10+ years in leadership positions. Has successfully developed corporate policies and system procedures with a heavy emphasis on communication strategies.  Highly focused and results oriented in leading complex deadline driven operations. Exceptional trainer and mentor committed to accuracy and efficiency.  Areas of expertise include: time management, team building, conflict resolution, and customer satisfaction.

Work experience

Previous Career History

  • Production Scheduler/Traffic Manger (S&G Packaging 1999-2001)
  • Customer Service Representative (Old Kent Bank 1998-1999)
May 2004Present

Operations Manager

Health From Within

Manage 4 company locations. Ensure efficient and profitable day to day operations.  Oversee employee recruitment and retention, including staff training and development.  Develop methods to ensure client satisfaction and resolve issues.

  • Successfully opened and managed 3 remote locations. 
  • Developed and fully documented corporate systems procedure manual.

Sales/Recruiting Director

Cumbee Freight Systems

Maintained existing customer accounts, as well as procured all new Midwest business. Responsible for the recruiting and hiring of all drivers, including the orientation process. 

  • Met and exceeded all sales and recruiting goals during position.

Account Executive/Accounting Manager

Cumbee Freight Systems

Oversaw scheduling of Chicago terminal operations, including all outbound deliveries throughout the Midwest and inbound city dispatches.  Responsible for 50+ drivers in Chicago, as well as coordinating routing of outbound drivers with other regional offices.  Managed accounting department. Supervised payroll, A/R, A/P, and billing personnel.


Oct 2006Dec 2008

Applied Political Science and Sociology

Lewis University

Highest Honors

Department Award