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Work experience

Nov 2010Present

Dental Receptionist 

Windham Dental Group, Willimantic, CT
Contact insured or other involved persons to obtain missing information.
Review insurance policy to determine coverage.
Process electronic claims reports.
Posting insurance checks/explanation of benefits.
File and maintain records.
Receive payment and record receipts for services.
Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.  
Great patients or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
Schedule, maintain and confirm appointments.
Nov 2008Jun 2009

Medical Receptionist 

United Community and Family Services, Norwich, CT
Detailed orientated knowledge of all office functions with background in a health care field.
Documentation/record keeping- Advance telephone, customer service, and computer skills.
Client relations.
Insurance verification's.
Scheduling and reappointing medical, dental, and behavioral health appointments.
Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals. 

Nov 2007Jun 2008

Assistant Manager 

Piercing Pagoda, Waterford, CT
Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services from customers.
Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.
File entry/inventory- shipping and receiving.
Money handling/ store key holder. 

Education

Jun 2004

High School Diploma 

Windham Vocational Tech, Willimantic, CT
Award for reading/writing CAPT.

Skills

77WPM typist.
QSI Program