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Objective

To utilize my superior skills to help advance myself and your company to soar to new heights. I plan to learn as well as teach and work together to help your company reach long-term goals.

Interest

I have a strong interest in customer service and retail work environments.

Work History

Oct 2014Present

Sales Support/  Visual Merchandising

Jc Penney
  • Unload and sort merchandise as it comes off the truck. Separate merchandise into proper departments. Also, replenish the shelves in a fast paced environment that is both done singularly and also in a team-oriented setting. I am also cross trained to do pricing and signing in the store as well. I place sale signs as well as work on pricing discounted merchandise.
May 2013Present

Driver

Enterprise Rent-a-car
  • Provide customer service and support. Bring cars up to par for rental purposes by making sure they are in adherence to Enterprise standards. Drive cars to the necessary locations for customer rentals.
Apr 2007Oct 2014

Health/Beauty/Cosmetics/Toys/Trainer/Exit Monitor

Sears Holdings
  • As an associate of Kmart, I work first and foremost as a customer service representative. I assist customers with any help that I can provide for them. I also work as a merchandiser, in which I arrange the merchandise in a neat and attractive fashion to appeal to the customers. I also maintain the counters by keeping them clean and neat and replenished with merchandise. I also work as a trainer to new associates who are not familiar with our store procedures and protocols how to keep the store and work flow running as smooth as possible. I work in team environment settings as well as alone. I am happy and eager to do either. While I was an exit monitor, I would make sure that merchandise in the store was secured to help deter theft.
Feb 2006Mar 2007

Telephone Interviewer

The Telephone Center
  • As a telephone interviewer, various companies hired us to call consumers about different surveys to get their opinions about their organizations products and/or services. Usually, these surveys were conducted as a way to help improve the organization overall.
Mar 2005Dec 2005

Customer Service Representative

InfoNXX
  • As a Customer Service Representative, my job was to fundamentally and courteously assist customers when they called for 411 directory assistance. I provided them with the service that they needed assistance with. I took anywhere from 300 to 600 calls daily.