IT Support/ Help Desk
ALSTOM - APComPower, Inc.
Joined company on a contract basis and earned contract extension for six years consecutively based on stellar performance. Roles include Safety Supervisor, Site Safety Coordinator, Craft Supervisor, Field Accountant, and IT Help Desk with an affinity and brand as the on-site "IT Guy."
Overview of Achievements:
- Troubleshot and repaired hardware and computer peripherals on site, sustaining workflow.
- Paired efforts in hiring over 300 employees; performed screening, orientations, training (development and facilitation)-slash training cost for company by performing in-house training.
- Saved $16M in at-risk revenue by playing a key role in a 3-year client contract extension of $4M/year: Liaised with client, clarified discrepancy in national numbers, and leveraged reputation as the company's safety authority to persuade client to remain with company.