Dixie Mc Mahon

Dixie Mc Mahon

Executive Summary

Hands-on manager known for transforming knowledge and strategy into a diverse, dedicated team that allows for successful organized plans and programs that promote excellent customer service and outstanding customer satisfaction.  Empowered, reliable, and multi-talented manager to improve all internal operations, financial returns, and external customer service.  Excellent inter-personal, phone, and digital communication skills.  Expertise in creating an open environment that has top performers with high standards and empowerment.

Coworker Bondage

Work History

Work History
Jan 2014 - Present

Accounts Receivable

CenterStaging LLC

Maintain revenue by verifying and posting receipts and resolving discrepancies

  • Posts customer payments by recording cash, checks, wires, and credit card transactions
  • Maintain bank account with daily deposits
  • Maintain customer receivables
  • Resolves account discrepancies by obtaining and investigating information from sales and from customers
  • Resolves collections by examining customer payment plans and payment history
  • Monthly invoices customers
  • Protects organization's value by keeping information confidential
  • Updates job knowledge by participating in educational opportunities
  • Reconciles month end with Rental Point/Quick Books and bank account/Quick Books
  • Daily import/export between programs Rental Point and Quick Book
  • Rental Point and Quick Book maintenance
Mar 2013 - Present

Promotions Assistant/Team Lead

Radio Disney

Coordinates promotional events and executes on-site

  • Prepares all materials for events
  • Assists loading the van with proper materials
  • Performs maintenance on equipment for on-site events
  • Maintains Radio Disney Facebook page and event postings
  • Formulates client recaps from on-site events
  • Coordinates Radio Disney school assembles
  • Overlooks crew members and events
  • Communicates with client and implements clients' activities
  • Develops new crew members with on-site training
  • Assembles and disassembles event
  • Entertains children with games, prizes, organized fun, and dances
  • Assists Disney Channel talent and artists when on-site for meet and greets
  • Held accountable for all crew members and company van
  • Updates job knowledge by participating in educational opportunities
May 2011 - Jan 2013

Service Manager

Chipotle Mexican Grill

Managed and developed a diverse pipeline of crew members for Chipotle Mexican Grill positions that executed exceptional customer service and maintained high customer satisfaction

  • Implementing Chipotle's food safety policies and procedures by overseeing crew members
  • Developed crew members through one-on-one cross training
  • Strengthened crew members through biweekly performance evaluations and resolved performance issues
  • Development for the grand opening of a new Chipotle
  • Supervised both Opening and Closing shifts
  • Managed crew breaks, shift changes, shift meetings, and line schedules
  • Cash and safe handling procedures and responsibilities by organizing daily deposits and balancing all cash drawers
  • Assisted with office administration duties
  • Troubleshooting computers, POS system, and any equipment malfunctions
  • Resolved customer incidents and ensured exceptional customer service
  • Created weekly work schedules for all employees
  • Daily inventory counts to project profit/loss statement
  • Placed food orders according to FIFO
May 2009 - May 2010

Ice Cream Server

Dairy Treat

Maintained the business solely on closing shifts while executing exceptional customer service and receiving high customer satisfaction

  • Executed closing shift solely
  • Cash handling procedures and responsibilities
  • Maintained food inventory and placed food orders
  • Stocked and refilled products
  • Implemented food safety policies and procedures
  • Implemented cleaning policies and procedures for closing shift
  • Resolved customer incidents and ensured exceptional customer service
  • Improved customer satisfaction
Sep 2008 - Jun 2009

Sales Associate


Executed Younkers' vision with exceptional customer service and high standards

  • Cash handling procedures and responsibilities
  • Maintained high quality of appearance for all clothing on the sale floor
  • performed daily dressing room inventory checks
  • Unloaded and stocked new products on sale floor
  • Resolved customer incidents and ensured exceptional customer service
  • Improved customer satisfaction




Jun 2011 - Jun 2014

Calfornia Food Handlers License

Sersafe National Restaurant Association