Dipen Kalita

An energetic, ambitious and enthusiastic sales leader who is an expert at giving customers a superb shopping experience. Karen can become the driving force behind growth and profitability by inspiring,motivating and leading an ambitious team from the front.

Work History

Work History

Department Manager

Feb 2008 - Present
Future Retail Limited

Department Manager Responsible for maximizing sales through proactive selling, and for providing an excellent customer service to retail customers. Also in charge of growing and developing sales margins within the region and for ensuring that orders are progressed. Duties; Setting high retail standards. Answering queries from customers by phone and email. Constantly assessing the activity of retail competitors. Using local knowledge to identify opportunities and generate repeat business. Identifying retail sales opportunities. Coming up with innovative ways to market store and bring people in. Inspiring sales teams. Holding staff and supervisors accountable for ensuring high standards of presentation within the store. Controlling operational expenses. Driving new business initiatives. Analyzing and tracking sales figures. Recognizing and rewarding exceptional staff performance. Building, developing & maintaining relationships with key business partners. Ensuring all customer issues are resolved in a timely manner. Recruiting, training and developing high performing Sales Representatives. Disciplining staff who consistently fail in their duties.

Education

Education

B.A

2002 - 2005
Dibrugarh University

HSC

2000 - 2002
SEBA

SSC

1999 - 2000
SEBA

Personal Details

Present Address-                        Bhangagarh,Guwahati

Permanent Address-                  Sibasagar,Assam

Father Name -                            Santiram Kalita

Mother Name-                           Bhodeswari Kalita

                                                                                                       Your's Faithfully

                                                                                                              Dipen Kalita