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Work History

Mar 2015June 2016

IT Support Engineer

Amazon Seller Services Pvt Ltd

  • Install and maintain all server hardware and software systems and administer all server performance and ensure availability for same.
  • Maintain all system backup and assist to restore all procedures and provide required training to all users.
  • Design and maintain all system tools for all scripts and automation processes and monitor all capacity planning.
  • Evaluate all documents according to system requirements and evaluate all design and perform tests on all development activities and administer all complex methodologies.
  • Develop an infrastructure to provide support to all business requirements and perform regular troubleshoot on system to resolve all issues.
  • Monitor everyday systems and evaluate availability of all server resources and perform all activities for Linux servers.
  • Assist to configure and deploy all virtual machines and install and provide backup to all configuration procedures.
  • Maintain and monitor all patch releases and design various patch installation strategies and maintain all systems according to standard.
  • Administer all performance for various resources and ensure optimization for same and provide support to all applications and ensure optimal level of customer services.
  • Maintain and monitor all system frameworks and provide after call support to all systems and maintain optimal Linux knowledge.
  • Perform troubleshoot on all tools and maintain multiple servers and provide back up for all files and script management servers.
  • Managing the IT Infrastructure & Project Team at the build of Largest  Fulfillment Center of Amazon in Hyderabad & Delhi .
  • Network & server setup MDF & IDF commissioning , Configuring and monitoring Network at the FC .
  • Remote support for Server & Network administration for the Sites all across India.
  • Ensure the SLA  for Trouble Ticket & Participating in the Change Management process .
Feb 2012Apr 2014

IT Team Lead & Senior System Administrator

IOPEX Technologies Philippines& Chennai
  • Part of Internal IT team and provide all types of Infrastructure support on VOIP and Linux Domain production and development servers.
  • Managing tasks in team and ensuring adherence to agreed SLA and metrics with customers.
  •  VMware ESX/ESXI administration with Vsphere client and VCenter.
  • Securing servers with security systems (SSL certificate, IP Tables Firewall, SE Linux).
  • Maintained necessary back-up of the important files and documented Linux scripts for future reference.
  • Maintained existing programs/scripts and extended Linux system functionality as needed
  • Researched the market to gain information on the latest updates available and recommended accordingly.
Jan 2010Jan 2012

Support Engineer

Deepija Telecom Pvt Ltd.
  • Administration, design, documentation and troubleshooting of the core Linux server infrastructure, communications network, and software environment.
  • Establishing business continuity standards. This includes the creation of backup and recovery standards and the creation of server/network redundancy standards.
  • Assisting in systems design and deployment for new and existing custom software solutions
  • Building, configuring, installing and maintaining Asterisk based servers with CTI , PRI , VOIP .Installation and maintenance of critical monitoring systems (Cacti, Nagios, etc.) in an enterprise environment
  • Number porting, IVR ,DIAL Plans,Networking, troubleshooting and maintenance.
Jul 2008Dec 2009

System Administrator

Raj Soft solutions Pvt Ltd.
  • Install, support, troubleshoot and maintain IT infrastructure, as well as management of IT support services
  • Provides help desk support for all employees(Production/Shared Services)
  • Configuring workstation in terms of software/hardware requirements and monitor network infrastructure and backups/server on a daily basis..
  • Test, configures, installs, modifies, maintains and repair computer hardware, operating systems, application software patches and updates.
  • Responds to telephone calls and email messages from users. 
  • Setup Linux based asterisk Dialer for Domestic Airtel, Vodafone postpaid calling and provide support for software team.
  • Setup Samba & NFS share for file sharing .

Education

Jul 2004Jun 2007

Bachelor of Computer Science B.sc

Certifications

20152019

Redhat Certified Engineer  & Red Hat Certified System Administrator

Jan 2007Jan 2008

JetKing Certified Hardware and Network professional

Jetking Infotrain LTD

Personal Data

Date of Birth:         3 December 1986

Sex:                          Male

Citizenship:             Indian

Civil Status:             Single

Passport Details    K3162356

 Work Location :    INDIA/Abroad

Address:                 Site No:31 2nd Floor , 4th Cross , ITI Layout, Mangalampalya,

                                    Muneshwara Nagar , Bangalore - 560068