Dinc Arslan


Full-fledged Industrial Engineer with an extensive retail and category management experience in both Turkish and Russian markets, now specializing in business development and B2B sales of contact center outsourcing services in Turkish and CIS markets

Work History

Work History
Jan 2008 - Present

Business Development Executive

TURKCELL - Global Bilgi

Business development functions in Turkish and CIS (mainly Ukrainian) Contact Center Outsourcing markets including market analysis, business networking, feasibility studies and B2B sales of services.

Apr 2006 - Jan 2008

Business Development Manager

KOC HOLDING - Ramstore Russia

1. Implementing business development functions such as market analysis, business networking, market intelligence gathering

2. By using the techniques above, forming new business proposals to top management with reports generated from company's own resources and also from the market. The proposals that are accepted and implemented into active service as new projects are as follows:

*Evaluating work processes and flows in Marketing Department and implementation of a new Decision Support System (DSS) that is technically based on the DSS of MIGROS Turk with all the underlysing processes rewritten for local practices. Acting as a project manager with IT teams from Turkey and Russia and supervising the work flow collection process, consolidating and customizing them for application into DSS.

*Implementation of a regular price check system to answer for the growing price awareness in Russian retail market and support the ongoing brand re-imaging campaing. Directing a Russian team of 3 in the field for price collection and 1 in the office for information consolidation and regular reporting.

*Inventorization of "valuable spaces" in stores and implementation of a Valuable Space Management System. Acting as a project manager with participants of managerial level from Marketing and Sales departments. Visible POS improvements in magazines and an acclaimed %1,4 increase in profitability in Q3 and Q4 of 2007.

*Supporting the Marketing department by creating detailed sales and profitability analysis reports to select the optimum product portfolio for each marketing division and each store (64 stores across the Russian Federation in 2007) in particular.

Aug 2003 - Apr 2000

Category Management Specialist


*Procurement activities that include effective negotiations with suppliers and supervision of the supply chain operations

*Category Management activities that include selecting the optimum product portfolio and preparing store planograms, the production of bi-weekly discount leaflets, store or region-based discounts and going through business reviews and regular in-house reports on an ongoing basis to determine growth, profitability, trends and future opportunities in the category as a whole