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Dina Hidayat

Customer Relation, Marketing & Sales


As a personal, I like a new challenge and fast learner. 

Work experience

Jan 2015Present

Customer Relations

PT. NTT Indonesia (NTT Communications Groups)

SI Maintenance – Customer Relation
(Customer Relation have a duty to handle customer complain or request, do some approach to customer to make and maintain a good relation between company and customer)

Oct 2014Jan 2015

Promotion Executive

Mega Mahadana Hadiya

(Promotion Executive have a duty to handle all the material for media promotion from preparation until publishing)

I handle all the media promotion (Indoor & Outdoor Media) for LOKA (Brand by Mahadya),with jobs detail below :

- Prepare material promotion for weekly/monthly and special theme
- Content Writer for LOKA Kids & Recipe leaflet
- Coordination with Vendor, Creative Team and Merchandising Division for media promotion
- Attended some activities for store
- Coordination with LOKA Ambassador (Customer Service) and Store Manager/Store Representative for store promotion report and customer complain



Pusat Studi Pesantren

Program Pemberdayaan Masyarakat di Desa Pasir Sari, Cikarang Selatan – Bekasi oleh PT.Pertamina Gas (Fasilitator have a duty in transform the knowledge and also accompany the target community during the program)


Administrator & Fasilitator

Pusat Studi Pesantren

Workshop Generasi Sobat Bumi, PT.Pertamina Gas (Administration staff have a duty to manage and handle administrative affairs. Fasilitator have a duty in transform the knowledge and also accompany the target community during the program.)


Internship as Coordinator of Youth Community

ECPAT Indonesia (End Child Prostitution Child Pornography & Trafficking of Children For Sexual Purpose)

Coordinator have duty to manage their own community and being a bridge between company and maintain what people wants and needs

Jan 2013Jun 2013

Playgroup Teacher

Heritage Foundation

Perform duties that are instructional in nature or deliver direct services to students or parents. Serve in a position for which a teacher or another professional has ultimate responsibility for the design and implementation of educational programs and services.

Jul 2012Sep 2012


BUMI Resources, Tbk.
IT Helpdesk Staff at PT. (3 months) Responsible for accept employee problem with their equipment-Manage the complain and input it to database company-Filing IT Application Request-Make a period report. Page1 Languages English (Professional working proficiency) Indonesian (Native or bilingual proficiency) Skills & Expertise Community Development Social Promotion Marketing Communications Marketing Activation Corporate Social Responsibility Event Management Human Resources Management Nonprofits Volunteer Management Marketing Social Media Social Networking Research Event Planning Media Relations PowerPoint



BACHELORS of Social Welfare

Universitas Indonesia

Social Science

38 Senior High School


Volunteer Management
Consumer Behaviour
Corporate Social Responsibility

Community Development

Marketing Communications

Operational Management

Management Skills

Human Relations

Social Skill

Microsoft Office

Course & Seminar

FSC Program from LPBP LIA English course Depok


Intermediate Program from LPBP LIA English course Depok


High Intermediate Program from LPBP LIA English course Depok


Participant of “Pekan Pelatihan BEM”, BEM FISIP UI


Social Skill Training from Department Social Welfare University of Indonesia


Participant of “Seminar Kesehatan Jiwa”, Ilmu Kesejahteraan Sosial UI


Participant of “Peran Swasta dalam menciptakan pendidikan yang adil”, Himpunan Ilmu Kesejahteraan Sosial


Participant of Fasilitator Training, Yayasan AIDS Indonesia


Participant of “CSR dan pengaruhnya terhadap pembangunan Indonesia”, Himpunan Ilmu Kesejahteraan Sosial