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Dina Abdelaziz Hafez Fouda

  • 117- officers            buildings,shoubra,Cairo
  • cell phone: 01092092143

HR-Generalist

Summary

a creative employee with more than one year experience  in human resources duties:administration,supervision,employee service,employee counseling in diverse workplace environments  

Work History

20/7/20164/1/2017

HR Generalist

Flyin.com
  • Recruitment
  1. creating the pool of candidates and posting the job ads.
  2. screening and filtering resumes according to the required criteria.
  3. Interviewing the initial candidates. 
  • Personnel
  1. Handling insurance forms 1&6.
  2. preparing the Job offers and email it to the candidates to be signed.
  3. preparing the hiring contracts.
  4. handling some departments' attendance.
  5. handling employees files, contracts renewal and resignation process.
1/1/20154/1/2016

HR-specialist

Reechome for Real Estate
  1. Enhance the human resource policies and procedures of each of the company in order to improve the overall performance and effectiveness.
  2. Manage and review the employees database accurately to ensure that data and documents are up-to-date .
  3. Creating the pool of candidates from a various destinations and filtering cv's.
  4. Present reports to general Manager for recruiting activity status.
  5. Describe the work duties, salary and benefits of a particular vacancies.
  6. Screen,test and assess candidates,schedule and conduct interviews with the eligible candidates.
  7. Perform other related duties as required.
  8. Ensure that all employees have the necessary support and information on all employment matters.
  9. These tasks includes recruiting, interviewing, screening and placing candidates
  10. Handling personnel records ,as well as tracking employees performance and recording any issues.
15/12/201210/11/2014

International Account Advisor

Vodafone International Services
  • UK account
  1. billing department: I was responsible of explaining the bills for the  customers and handling there complaints about it.
  2. Technical department: As an up scaling moved to this department and   I was responsible of handling the issues that the customer faces in the    mobile software and network as well.

  • Irish account was responsible of handling the landline internet issues and the for the customers and their bills. 
3/1/20121/10/2012

Offshore Telesales

Wasla Outsourcing
  • Temporary project
  1. I was responsible for calling project managers at foreign and Arabian  companies to promote Project to the point “P2P” conference and      exhibition in Abu Dhabi, United Arab Emirates.
  2. Sell conference tickets to clients in order to make registration for the  conference.
  3. Check the registration list and make sure that all the attendee have  already subscribed in the conference.

Education

March 2014April 2015

Professional diploma in human resource management(HRMD)

The American university in Cairo 
  • Diploma Grade: A
  • Diploma subjects:
  1. Strategic Management
  2. Recruitment & Placement
  3. Training & Development
  4. Compensation & Benefits
  5. Employee Relation & Labor Law
2011

Bachelor Degree

Cairo university 

Faculty of Commerce 

Courses

  1. Personal victory, presentation and communication skills (in Vodafone) 2007-2008.
  2. Soft skills course by "DHL" in HR department.

Key competency

  1. Task oriented.
  2. Commercial acumen on delivering business benefits in day to day decisions.
  3. Extensive experience of understanding and analyzing the customer behaviors.
  4. Significant knowledge of customer driven marketing techniques and processes and experience of Customer thinking Analysis.
  5. Strong planning and leadership skills.
  6. Excellent communication, supervision and influencing skills.
  7. Accountability for bottom-line impact.
  8. Organized and team player.

Job -Related skills

Language

  • English: fluent
  •  Arabic: Mother Tongue

Computer/ System

  • Microsoft Office : very good

Personal information

  • Date of Birth: 8/2/1987
  • Nationality: Egyptian
  • Marital status: Single