• 42 Wanda Drive Cleveland, Georgia

Dillon Kopecki

Objective

Highly optimistic with previous experience in retail, office skills, food service, and a qualified climber. Exceptional people skills and a love for the outdoors.

Work History

Work History

Tower Hand

Jul 2015 - Apr 2016
Nacoochee Wireless
  • Employed wide variety of hand and power tools including hoists, drills, precision measuring instruments and electronic testing devices.
  • Provided outstanding customer service.
  • Accurately read, understood, and carried out written instructions.
  • Communicated operational issues and changes to supervisor on regular basis. 
  • Line and antennae maintenance and installation.

Barista

Nov 2014 - Jul 2015
Starbucks

  • Advised customers on whole bean and bulk tea purchases, detailing origin, flavor and pairing recommendations.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Maintained regular and consistent attendance and punctuality.

Front Desk Assosciate

Feb 2014 - Nov 2014
Unicoi State Park

  • Operated a cash register for cash, check and credit card transactions.
  • Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
  • Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.

Stock Crew

May 2013 - Feb 2014
Ingles 

  • Stocked and replenished merchandise according to store merchandising layouts.
  • Welcomed customers into the store and helped them locate items.
  • Shared best practices for sales and customer service with other team members to help improve the store’s efficiency.

Education

Education

2013
White County High School

High School Diploma

Skills


  • Exceptional communication skill             
  • Organizational skills
  • Climbing and Rope access experience
  • Customer focused
  • Quick learner