•                               Address : Guzeloluk Mah. 1880 Sok. İmge Sitesi B Blok Kat :3 D :7 Lara  ANTALYA                             
   D İ l a r a      Ö z y ı l m a z

   D İ l a r a      Ö z y ı l m a z

             Date of Birth : 20 / 01 /1994            Place of Birth :  IZMIR / TURKEY                               ID No : 37117709274                       Driver License : B + A2                                  Sex : Female                                  Nationality : Turkish              

E d u c a t i o n


W o r k    H i s t o r y

Work History

Cashier ( by Work and Travel program )

Jun 2015 - Sep 2015
Shaws Supermarket at Orleans 588

I waited on customers, collect payment for orders and perform other duties as directed by the customer service manager. I was able to handle money, checks, credit and debit cards. I was able to accurately handle all types of transations tenders(counting cash, making change, handling checks, and other forms of payment).

Guest Relations Officer

Jul 2014 - Sep 2014
Sherwood Breezes Resort Hotel / Antalya, TURKEY 
  • First and the most important thing was to interact with guests. 
  • Second thing was to listen to complaints put forward by guests, resolve stessful situations and provide solutions to problems.

     What the other things which our team did all together...

  • To be especially attentive to repeat guests and other VIP guests.
  • Bid farewell to guests at the end of their stay.
  • Advise and assist guests on leisure activities, places to visit and travel arrangements.
  • Attend to guests' queries, needs and other special requests.