Terrance Cummings


Technically-advanced information technology specialist successful in software administration and data communications.

Work History

Work History

Aug 2012 - Present

OnSite Technical Support

Field Solutions

  • Provided thorough support and problem resolution for customers.
  • Displayed courtesy and strong interpersonal skills with all customer interactions.
  • Maintained composure and patience in face of difficult customer situations.
Dec 2001 - Present

Owner/ Head Programmer

Liquid Noise Entertainment


  • Managed  employees (5)

  • Coordinate teams

  • Conduct daily business operations (manage budget, marketing, networking)

Head Programmer:

  • Oversee projects

  • Forecast equipment needed by programming department

  • Maintain deadlines

Aug 2014 - Present

Online Moderator


Moderate online content

Jul 2011 - Present

Technical Support

Kelly Services

Technical Support for Kelly Client, Apple assisted customer with technical issues with their apple products

Jan 2011 - Present

Onsite Technical Support


Onsite technical support for clients of Barrister requires me to do hardware and software repairs for various types of printers and computers.

Oct 2012 - Aug 2014

Medical Courier

Premier One
  • Deliver specimens, supplies and reports to doctors and hospitals based on set schedule or urgent time frames.
May 2010 - Sep 2010

Assistant Manager

  • Manage employees (2)
  • Conduct daily business operations (manage budget, marketing, networking)
  • Customer Support
  • Main Technical support operative
  • Main Repair Operative
Jan 2008 - Mar 2009

Quality Assurance Analyst

JLodge LLC

This was a telecommute from Youngstown,Ohio

  • Assessed Quality of Technical support for JLodge's clients.

  • Installed and maintained company software remotely.

Oct 2003 - Dec 2004

Webmaster/ Technical Advisor to Office of the Dean

College of Fine and Performing Arts: Deans Office YSU


  • Updated and maintained Bliss Hall webpage

Technical Advisor:

  • Provided technical assistance to all employees of the Deans’ Office

  • Served as general liaison for software based projects including Power Point presentations and layout of Bliss Hall Press Publication

Jan 2002 - Oct 2003

Utility Worker

Media and Academic Computing: YSU

  • Repaired and maintained various multimedia equipment

  • Transported equipment to full campus of Youngstown State University


Sep 2014 - Present

Masters of Information Technology

Southern New Hampshire University

Information Technology Masters with a focus on Game Development