Director, Operations and Risk Managment Consulting
·Created and led program management office that was responsible managing enterprise risk assessments focused on key business processes that included operational, market and financial risks for a $30 billion international global financial and credit card provider.
·Created project plan and assisted in creation of PMO that handled assessing risk for all key areas of a financial service organization while the division spun off into a stand-alone organization.
·Planned and implemented an integrated ERP and WMS solution including changing distribution layout, which improved the flow of product by 200% and improved communication from the initial customer contact to shipping the finished product.
·Performed a business assessment and improvement plan that included a cost analysis for an automotive manufacturing and distribution company, which helped them to reduce costs, improve their bottom line, properly price their product and increase market share by 20%.
·Transitioned a losing service into a profitable program through contract negotiations and improved services, which led to over 90% increase in rates and led to $2.3 million improvement to the bottom line.