Diane D

Skills

Skills

Computer Proficiency

Significant experience using and teaching Microsoft Office 2010 (Word, Excel, Access, PowerPoint, Outlook), and D2L/Blackboard online learning systems; proficient in PC Windows and Mac operating software.  

Work History

Work History

Senior Sales Representative

Verifications Inc. (subs of Bank of America)
  • Sold 1.2 million dollars annually of merchant usage and delivered customer service in 2 counties for one of the largest financial institutions in the state. Reported once a month to Sales Manager

Aug 1999 - Present

Director and Trainer/Instructor

Educational Institution
  • Supervised program with mandate to push the envelope for business development and and market leverage in the fast-changing high tech world.

~marketing    ~recruitment      ~online delivery~strategy        ~sales                ~business development

  • Trained 5,000+ corporate/government employees, business owners, and students on business software throughout county. Customers included NASCAR, Dept of Transportation, city/county governments, and medical facilities
  • Direct all online and face-to-face operations for department; achieved 92% completer rate in 5 programs with 250+ customers.Reported directly to VP-developed and implemented prototype program generating revenues of over $200,000 attaining 92% retention rates.
  • Proven history motivating others to meet objectives in a multidisciplinary, high-stress environment. 

Education

Education

BSBA: Business Administration: Marketing

University of Central Florida
Dec 2009 - Present

MBA-Management and Strategy-to be conferred June 2013

Western Governors University

Certifications

Certifications

Certified Facilitator

AchieveGlobal (Zenger Miller)

MOS - Microsoft Office Certification

Microsoft