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Work History

University of Georgia

August 2017Present

Graduate Assistant for Facility Operations

  • Set a respectful, inclusive, and hard-working culture at UGA Ramsey Center.
  • Facility supervision and management of 440,000 square foot recreation facility.
  • Supervise approximately 180 facility operations employees which include front desk staff, strength & conditioning staff, facility managers, and program assistants.
  • Manage schedule for entire facility operations staff, approximately 200 staff. 
  • Conduct monthly all staff meeting for facility staff, facility managers, and program assistants.
  • Monitor and implement disciplinary policies with facility operations staff.
  • Oversee entire on-boarding and hiring procedures for new staff within recreation department.
  • Conduct semester employee evaluations for facility operations  staff.
  • Meet weekly with Facility Assistant Director and Facility Coordinator's.
  • Participate in rec sports council and mentor fellows in recreation department.
  • Serve as a mentor to all students employees & lead by example for the UGA recreation department.  

University of Denver Ritchie Center

July 2016June 2017

Ritchie Center Facilities Intern

  • Facility supervision and management of a 440,000 square foot recreation facility.
  • Conduct safety inspections of three athletic fields, tennis courts, basketball gymnasium, Olympic size pool, and two hockey arenas. 
  • Supervise employees & manage day to day tasks within several departments of the Ritchie Center. 
  • Attend weekly/monthly department meetings with department directors & managers to address issues within the Ritchie Center and develop solutions. 
  • Create training manuals for new and current employees that describe step-by-step procedures of daily operations such as membership transactions, scheduling reservations, troubleshooting membership information, and etc. 
  • Assist in the interviewing, hiring, training, and scheduling of front desk service associates. 
  • Serve as the point of contact for questions within memberships, inventory, locker rentals, and facility scheduling. 
  • Handle  transactions including membership sales, training sessions, daily passes, apparel, and food/beverage sales.
  • Complete facility shift reports, counts, work orders, and incident/accident reports.
  • Collaborate with the Director of Fitness and Aquatics in reaching target goal of 1000 new membership sales. 
  • Stay updated on all membership promotions and serve as a extension of the Director of Fitness and Aquatics and Facilities Coordinator in processing membership sales, personal training sales, and activity programming sales.

Associated Students, Inc.-Cal State Fullerton

Clerical Assistant, Business Operations Services

  • Assisted Memberships Coordinator in supervisory tasks for 26 employees.
  • Scheduled recreation services desk & front desk employees. 
  • Scheduled all monthly staff meetings for front desk/membership desk/ & business operations team.
  • Oversaw communications log for front desk & membership services staff & addressed any questions or concerns staff mentioned. 
  • Developed & presented training presentations for front desk & membership services staff.
  • Managed all inventory at front desk,membership services, & business offices. 
  • Kept weekly & monthly inventory reports for annual budgeting.
  • Audited all program registration & waiver forms and placed accounts on hold when discrepancies were present. 
  • Updated all program registration forms based on future semester offerings. 
  • Logged & audited all daily guest & visitor passes.
  • Sent daily online sale reports to account department & checked Titan Recreation financial banking statements.
  • Created check requests and cross-referenced with monthly reports.
  • Provided excellent customer service to guests (in-person and phone calls).

Associated Students, Inc.-Cal State Fullerton

August 2015Decemeber 2015

Clerical Assistant, Facility Reservations Services 

  • Managed facility reservations and logistics coordination for scheduled users of the Titan Recreation facilities.
  • Fully managed all incoming and ongoing facility reservations at the Student Recreation Center in terms of bookings, intake meetings, payments processes, insurance certifications, staffing, and directing.
  • Reviewed and approved booking requests within the Student Recreation Center. 
  • Individually met with student and non-student clientele to discuss reservation requests.
  • Provided staffing and equipment through collaboration with other departments.
  • Point of contact regarding all events hosted at the Student Recreation Center. 

Volunteer Experience

Girls on the Run

January 2016May 2016

Head Coach - Orange County 

  • Understand, believe, and exhibit characteristics in line with the mission of the organization.
  • Attended program session twice a week on a consistent basis.
  • Adhered to program curriculum.
  • Organized, supervised, and implemented the weekly lessons, twice weekly.
  • Coached the girls on proper stretching, running form, hydration and sports nutrition.
  • Served as a role model and mentor to the girls by being on time, organized, listening attentively, having a positive demeanor and outlook, and leading a healthy lifestyle.
  • Mediated disputes among participants in a prompt and respectful manner.

Latino Health Access 

January 2015May 2015

Healthy Weight Intern

  • Prepared materials for fitness and nutrition classes.
  • Supported promoter in outreach opportunities  and community activities.
  • Connected with children and parents during fitness and nutritional classes.
  • Filed data, made copies, created folders, created booklet, entered data in excel, and helped organize the data office.

 Cal State Fullerton Athletics  

August 2012May 2013

Team Manager- NCAA Division I Softball

  • Right View Pro Analysis Coordinator. 
  • Oversaw Cal State Fullerton's Softball's RVP video analysis system.
  • Collected game-day or practice video footage and extracted to coaches and athletes.
  • Organized team scouting sessions & team video analysis sessions.
  • Communicated with head and assistant coaches for specific requests.
  • Demonstrated a passionate work ethic with all coaches and athletes.

Education

University of Georgia

August 2017May 2019

Masters of Science in Kinesiology

Sports Management and Policy

Cal State University, Fullerton

August 2012May 2016

Bachelors of Science in Kinesiology

Concentration in Fitness & Health Promotion 

Minor: Business Administration

Mount San Antonio College

August 2009June 2012

Associate of Arts in Kinesiology & Wellness 

Skills

EMS Software
  • Meeting and Room Scheduling Software 
Connect2
  • Mobile Recreation Management Software
RecTrac
  • Recreation Management Software 
SubItUp
  • Employee Scheduling Software 
InnoSoft Fusion 
  • Recreation Management Software 
Kronos
  • Payroll Software 
When to Work

Professional Development 

  • Safe Space Training  
  • NIRSA National Conference