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Summary

Currently working in sales support at Oracle Romania for over a year, having prior experience in a similar position at Hewlett-Packard Romania.

Obtained a BA in Business Administration from the Bucharest Academy of Economic Studies and a MSc in Management and Organisational Innovation from Queen Mary University of London.

Passionate about IT and technical fields, especially when it comes to innovation, continuous business development and better positioning within the market and among competitors.

Interested as well in Social Networking Systems and their role as an incentive for the development of both professionals and organizations, having conducted an extensive study in this area for my Dissertation at QMUL.

Aiming to develop myself both personally and professionally and permanently looking for new challenges and opportunities career-wise.

Fluent in English (IELTS Certification, studied both in Ireland and the UK), intermediate in French and currently studying for B1 level in Swedish.

Work experience

Jul 2014Present

Business Analyst

Oracle Romania

• Provide 2nd level of support on the Sales end to end processes
• Troubleshoot and resolve complex queries in various Sales and Business Intelligence tools
• Act as knowledge expert on the Sales end to end processes and systems
• Provide updates/training to other colleagues within area of expertise
• Act as a bridge between the sales team and various other supporting functions (Global Sales and Consulting Organization,  Deal Management, Accounts Receivable, Collections, Credit Team, Order Management, Approvals, Business Practices, Revenue Recognition, Incentive Compensation, etc)
• Gain an understanding of the business priorities and challenges of the Global Sales Reps and Managers
• Support new application roll-outs and actively take part in UATs
• Meet the organization's KPIs and targets
• Communicate activity metrics to management
• Undertake admin responsibilities as required
• Keep current on new releases and enhancements
• Undertake other projects as required

Mar 2013Jun 2014

Pricing Analyst

Hewlett-Packard Romania

• Being part of the Personal Systems Group - Bid Desk team, covering countries such as Sweden, Norway, Denmark, Finland, Lithuania, Latvia, Estonia, Netherlands, Switzerland, Austria, Belgium, Luxembourg, Liechtenstein
• Acting as single point of contact for all EMEA Sales Operations requests
• Processing requests in a timely manner as agreed with Sales Organizations across EMEA
• Submitting and processing requests that are coming from clients, partners, sales representatives and/or commercial groups ensuring the agreed time frame
• Verifying the accuracy of data contained in the requests
• Making sure that prices, discounts and other data are correct and obtaining all necessary authorizations for the processing of the requests
• Keeping well informed of the promotions, discounts and other information which are necessary for handling the requests into the system
• Delivering reports and memos regarding the processed requests, orders and transactions
• Creating, documenting and optimizing operational processes across EMEA

Dec 2012Mar 2013

Marketing Intern

Investors in People Romania

• Online communication and promotion within social networks (Facebook, LinkedIn)
• Research and strategy planning
• Website development
• Workshop support
• Writing press releases and articles

Dec 2012Mar 2013

Administrative Intern

Aspen Institute Romania

Collaboration and research within various Aspen Institute Events, such as:
• Bucharest Forum 2012
• Bucharest Forum Healthcare 2013
• Football and Social Integration 2013
• Eurosfat 2013
• Festival of Ideas 2013
• Bucharest Forum 2013

Education

Sep 2011Sep 2012

Master of Science, Management and Organizational Innovation

Queen Mary University of London, United Kingdom

• Key areas covered - International Human Resource Management, Research Methods for Business and Management, International Marketing, Organization Theory, Knowledge and Innovation Management, Innovation and Global Competition, Corporate Governance
• MSc Thesis - Managing online profiles and developing personal brands through social networking services: Evidence from Facebook and LinkedIn

Oct 2008Jun 2011

Bachelor, Business Administration

Bucharest Academy of Economic Studies, Romania

• Key areas covered - Accounting, Marketing, Human Resource Management, Business Law, Informatics, Negotiation Techniques, Business Ethics, Finance, Customer Relationship Management
• Bachelor Thesis - International Negotiation in a Power Engineering Company from Romania

Languages

• Romanian - Native
• English - Bilingual proficiency
• French - Elementary proficiency
• Swedish - Elementary proficiency

Qualifications

• Certificate - Swedish classes - A2-B1 Level - IBSEN Educational Center - Bucharest, 2014
• Course - Creativity and Problem Solving - Hewlett-Packard - Bucharest, 2014
• Course - Stress Management - Hewlett-Packard - Bucharest, 2014
• Course - Customer Service Culture - Hewlett-Packard - Bucharest, 2013
• Certificate - Traineeship Workshop - GlaxoSmithKline - Pharmaceuticals - Brasov, 2012
• Graduate Assessment - eu-solutions ltd. - Staffing and Recruiting - London, 2012
• Certificate - IELTS - Academic Version - British Council Romania - Bucharest, 2011
• Certificate - Case Study Competition - Ensight Management Consulting - Management Consulting -
Bucharest, 2010
• Certificate - Volunteering project for a better environment - AIESEC - Nonprofit Organization
Management - Bucharest, 2009
• Certificate - Programming - Pascal - 'Elena Cuza' National College - Bucharest, 2008
• Certificate - Journalism Summer Workshop - Centre of Independent Journalism - Nonprofit Organization
Management - Bucharest, 2007
• Published articles - Gazeta Sporturilor - Newspapers Industry - Bucharest, 2007
• Sports awards - Won S.B.A.I Dublin Finals and 5th place in Ireland’s Competition for First Year’s Girls’
Basketball Team - Dublin, 2000

Interests

Foreign languages, Social Media, Painting, Journalism, Driving, Indoor Cycling